Get matched with top exterior trim installers and replacers in Stephens City, VA

"This is a family owned business and they offer a fair price for good quality products and very professional installation crews. I had all my doors and windows replaced. It was a big job. I highly recommend Star Home Improvements and I can't say enough good things about them."

"Perfect, this crew went right to work and cleaned up the exterior area when finished."

"Excellent. A little pricey but worth it for the product quality, expert installation and lifetime warranty. Initial meeting/estimate was professional and informative. Plenty of follow up so I knew work was in progress. When product arrived, installation was scheduled in a timely manner and was completed quickly and professionally. I've used this company for replacement windows and replacement kitchen-garden window. The lifetime warranty is wonderful. They have responded quickly and made necessary repairs/replacement at no charge!! I would strongly recommend Home Fix for quality and service."

"He came at the appointed time and quickly did the repair work."

"The initial estimate in August 2015 went very well.  We were very pleased with the quality we were getting and the quoted price.  The company was responsive and showed up on time to give us the estimate. From that point, however, we had difficulty at times communicating.  We did not hear back from the company regarding the status of our order and possible dates for scheduling the installation. When we finally heard from them in October, they left a message for us with a date of installation. I called and left a message to confirm the date, but they did not get our message.  Once they understood the mistake, they immediately rectified by making time for us as planned.  
On the day of installation in October 2015, the lead installer showed up on time but they did not start work until about 11:00 am due to an issue with the window delivery/pick up. The installation went fine, and they appeared to be detailed and diligent in their work. However, we noticed part way through there was a mistake in the order, and one window was ordered without grids. Unfortunately, the installation went very late (they did not finish until about 9 pm) due to complications with the big picture window at the very end, which was not started until nearly 7 pm.  Consequently, they completed the work on the large picture window in the dark and cleaned up outside in the dark.  They were unable to wrap a side window that was not part of the installation, but which they agreed to wrap when we had our estimate.  We were told they would come back and finish cleaning up when they came back to swap the window out for the correct one, clean off black marks on the interior of the windows, and complete the wrapping of the additional window.  The next morning, we completed the clean up ourselves outside.  We were pleased with the installation and the quality of the windows. However, we noticed a dent in the aluminum border surrounding the big picture window above our front door, probably inadvertently caused due to the lack of visibility in completing the work in the dark.  We communicated that to the company in writing and by phone.  We were told it would be taken care of by the installer. Within a few weeks, the installer came back and installed the correct window pane, but did not have the materials to wrap the additional window or fix the dent above the front door. It has now been over five months, and we have had multiple instances when we were told the installer was coming only to either not have him show up or have him reschedule.
I have contacted the company multiple times, most recently two weeks ago, when we were told by the general manager the installer had just picked up the materials and would be contacting us to take care of it.  After more than a week, the installer contacted us to say he would be by on the weekend to take care of it. Once agin, he had not shown up or communicated to us regarding the schedule.
We were very pleased with some aspects of our experience but extremely displeased by the lack of responsiveness, the feeling of being bounced around to various members of the company, and the fact that they did not complete what they said they would or fix the dent above our front door caused by the installation. When I have spoken to the general manager or the installer, they are always very polite and  professional.  I just wish these interactions were followed up by action.  Our issue remains unresolved more than five months after installation.
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"My wife and I purchased our house about 18 months ago. Back in March of this past year, we discovered that the previous owner had concealed some rot in the exterior walls of the house that had come from a leak somewhere along the roof line. We were initially referred to Ben and his company by a friend of ours who he had done some previous work for. Ben came out, inspected the roof and determined told us he believed that the leak had been coming in around the chimney, but had been corrected by the previous owner.  We asked him at the time if he could handle repairing the wall, and he said that while they might be able to find a way to fix it, they were not comfortable taking the job because, not being framers, they did not want to take on the job and have to tell us later they could not complete it.  This actually very much impressed my wife and I, since most people we found to look at that project were more than happy to take the money even if they were not really qualified for the work.
Several months later, we started having water leaking into our house again, this time on the other side of the home. Given that we very much appreciated their honesty the first time, we called Ben and his company.  They came right out, rearranging their schedule to help us with the pool that was slowly forming in our bathroom. With the weather being extremely rainy, as well as other factors, Ben made several trips out to our home to ensure that they could accurately diagnose the problem. They discovered that while the primary problem was coming from a window we had recently had replaced, the company that had replaced the roof for the previous owner had cut some corners which was leading to all of the edges of the roof starting to rot. He took the time to actually take me and show me the problem and explain what caused it.  He gave us a few options, and in the end we decided to replace the roof to ensure we could fix the rot. Ben and his team came out on 17 July and were able to do all of the work needed in a day, including the pitched roof replacement, replacement of some of the gutters, repairs to a flat roof we have over an addition, and the installation of gutter toppers.  Additionally, our window company was supposed to come out on the same day to fix the window. When they did not show on time, Ben offered to fix the windows for us free of charge, if they didn't come by the end of the day just to make sure it was done right.
When the crew left, the property was spotless! And throughout the whole process, we had nothing but amazing service from Ben and the team. They go out of their way to explain everything to you and show you how and why they are doing what they are doing. We would highly recommend them to anyone!
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"Very happy with the results and the process was easy and smooth. George Jr showed up to do the consult, he was very friendly and knowledgeable. They were not the lowest quote we received but they were the best at communication and wanting to earn our business. As sales people, my wife and I appreciate professionals that still go out of their way to earn business. They were even able to get in and do the job before the Thanksgiving holiday which was only a few weeks from the consult and was very important to my wife, as we had 14 people coming to Thanksgiving dinner. She is also pregnant and they offered us products that would not be harmful to her or the baby, but she ended up being out of town the days they were here so we stuck to the normal paint, but really appreciated the effort to accommodate us.
   The workers showed up exactly when they said they would. They worked hard and were very fast. I was amazed they finished everything in 2 days considering the size of the area they were painting and the number of cabinets and trim we had. The workers were respectful when moving and covering our belongings before and after painting. They were always laughing and smiling during the job, which is good to see, it hopefully mean they enjoy what they're doing and the quality shows. George and his son would pop in from time to time to check in and make sure everything was going well and that we were happy with the progress.
   All in all, very happy! Would recommend to anyone! If fact, we need new granite.....you know how it goes, first new appliances, which means new paint, which means new counter tops and so forth, but George Jr mentioned they can help us with that and we will probably be giving them our business for that job as well. Thanks for the great job guys.
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"Overall, we received great customer service and a solid product. I am happy with the results. 
We had some issues with scheduling. Our back gutters were taken care of quickly, but a large tree in our front yard limited access. We ended up calling in a landscaping company to cut the branches overhanging our home, and afterwards Exterior Pros of America came back out to our house to finish the job. 
While up on the tall ladder, they also fixed/resecured a decorative shutter on one of our top floor windows for no additional charge. I appreciated their thoughfulness and felt like they really aimed to take care of our home. 
I do think that the gutter guard product is expensive, but it seems a very high quality. With all work completed, I feel that it was worth the investment and I'd recommend Exterior Pros.
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"Great…José was neat, careful & installed 6 recessed lights perfectly!"

"This builder was the best contracted service that we ever got.
We had put in for a permit to install a "retractable awning" over our deck and were very disappointed when it was turned down by the Planning committee. Little did we know then that that was the best thing that could have happened.
We then learned that we could put up a permanent roof over the deck,  We went to "Angies list" and read the reviews of the various contractors and once that was done, we contacted Marshall Painter of Great American Log Homes  and he came the same day and looked at the project and brought us a drawing and a price the next day.
Actually his price was not that much more for a permanent roof than what other companies wanted for a "roll out awning", and it was custom built to fit and match the deck.
The work was professional, on time, and the price was very reasonable .
We are very pleased with the way it turned out, and feel lucky to have chosen the right man for the job.
Not only is Marshall an excellent and honest builder, he turned out to be a wonderful friend too.


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