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"Very professional and very good at communicating about the project."

"I had a serious issue with puppy stains and was uncertain if they would come out. Patrick and his partner pretreated them with a special enzyme spray, and it started to draw the stains out right away. The carpet wasn't drenched and dried in 24 hours just like Patrick said it would. Very reasonably priced as well. I especially appreciated that Patrick followed up with me this year to see if I needed any services, as I have used Matrix before and will continue to whenever I need to. I highly recommend Matrix!"

"Great to work with…. Responded quickly was very thorough "

"Simply put, you will NOT find a better, more honest, more helpful, more easy-to-work-with, reasonably priced contractor than John Lee and his crew at J & K Home Improvement & Restoration! We had a "complicated" set of circumstances when our home was damaged by a storm, last winter. The insurance company sent out an estimator to assess the damage and, after the company recommended J & K Home Improvement & Restoration, I was introduced to John Lee. I eventually learned that John also does estimates for a variety of insurance companies (because his company is so well regarded), and he patiently listened as I described the nuances associated with our house. During our initial consultation, he was able to clearly describe all of the steps that would be necessary and answer all of our questions. Long story short, not only was John able to address EVERY single concern and request that we had regarding the eventual repairs to the house (including roof, siding, and a window upgrade that would have cost much more if we had done it at a later time), but he spent plenty of extra time making sure that everything we had talked about was addressed to our 100% satisfaction! He was also able to persuade the insurance company to cover more complete repairs than was originally specified by the first adjuster! In addition, when we had an electrical "hiccup" associated with all the pounding on the walls, John quickly sent an expert electrician to locate and correct the problem. He absolutely could have passed those charges on to us because the failure wasn't due to any mistake on the part of his crew but, instead, he picked up the unanticipated expense himself. It was truly a pleasure to work with John! He made a difficult situation as easy to manage as possible, and we would strongly recommend J & K Home Improvement & Restoration to anyone who wants to hire a quality contractor that stands behind their work and well-earned reputation!"

"excellent Sirius health issues were discovered"

"Their work was exceptional. They explained the process and what they were going to do very professional."

"I highly recommend Nu-Way Systems Carpet Dying and Cleaning. I have used them twice and both times I was extremely impressed with their thoroughness. They tested the fabric of my furniture before cleaning to prevent damage and did a fabulous job spot treating and cleaning the carpets. They are the best I have used!"

"Very well, everything went smoothly."

"They're a bit busy. You will be happy, if you're patient."

"It went great. They are very informative and are helpful. They are also upfront about everything and willing to answer any questions I had. I can always get a hold of someone if I needed something unlike other company I worked with. Also when they follow up they are very professional about it."