Get matched with top septic system repair pros in your area

"technician was affable and competent. however initial quote was outrageous and negotiate price still exorbitant, even taking into consideration of the day of the week. 1hpur labor and $30 worth of parts does not equal $ 374"

"They truly live by the code of "you get what you paid for". The price was cheaper than expected (and they included a free estimate too). So ultimately, our slow bathtub drain was cleared. However, the technician had terrible housekeeping. After stripping the caulking around the overflow valve, they left the caulking pieces in the bathtub and told us to flush them down the drain (?!). They said the provided bio solution would clear the pieces just fine...but why do that when a trash can is less than a foot away?? Then, they did not offer to reseal the valve they just opened...just left a mess for us to pick up. As such, we will not be using them again next time...free estimate or not. If we wanted the bare minimum, we would have done it ourselves."

"I had a very negative and unprofessional experience with Horizon Services. I signed a contract with them. When it was time to service my AC unit, they cancelled my appointment and rescheduled it, only to cancel and reschedule it again, and yet they did it again! They cancelled my AC maintenance appointment three times over nearly a month period. The scheduler kept cancelling the appointment a few minutes before the appointment time, which was very inconvenient for me because I had to be home every time they scheduled. After the third cancellation, I asked the scheduler to escalate the case to a supervisor which he told me he did. But the Horizon customer service manager never called me back. I called again and escalated again, still the Horizon customer service manager never called me back. I called at least twice after that and was told that my case was already escalated to a female manager, but still she never called me back. All I got from the Horizon phone operators was repeated empty promises that “someone will call you back in 12 hours, etc.” But they never called back to commit to either providing the AC maintenance service or cancelling my contract and refunding my money in full. What makes matters worse is that none of the Horizon Services phone operators who answered my repeated calls was able to transfer me to a manager to speak with in real time. These operators said that they could only “email the senior manager or the concern department”. What a disappointment, and what a lousy excuse to ignore a contracted customer. I truly regret hiring Horizon Service and signing a contract with them and I will never recommend them to anyone. The failure by Horizon Services to provide the AC maintenance per the contractual agreement (it’s now mid-summer and my aging AC unit was not serviced to date) and the fact that their customer service manager never bothered to respond to my repeated phone complaints speak volumes about the unprofessional way they have treated me."

"Excellent everything was explained as to what happened and what he had to do to fix the problem 💯"

"When our 20-year-old AC had a lot of problems throughout summer 2020, we knew it was on its last legs, and it finally gave out at the beginning of the hot season in 2021. We had received 2 estimates for a new system in 2020 but weren't completely happy with either company. We got 2 new estimates and decided to go with Fahrenheit. Mike came over the day after we called and we were very impressed with his knowledge and responsiveness, as well as the fact that his team was able to do the install the very next day. The price was fair and similar to the other estimates we had received. The team arrived promptly the next morning. They installed the new unit, blower and compressor. They were clean and friendly and worked hard. The new unit has been installed for almost 2 months now and works great. I am very happy with our choice and highly recommend Fahrenheit."

"Was it the worst experience...? Was it the best experience...? Neither. Yes, I have hot water. Yes, the piping looks great for the tankless hot water. But, they had to come back a 2nd time to fill in the hole. See pictures. Yes, I was taken advantage of. I paid way too much. The final bill matched the estimate but in retrospect it was too much. Customer service simply stopped once I started challenging the work that was done. I have a large pipe sticking out of my condo that is unsightly. After I asked to have it corrected I was ignored. I would not recommend this company."

"From anyone I talked to and my own troubleshooting, it sounded like I would need a new well tank. Miller came over, did a bit of checking and emptied the tank of water. Added some air and it resolved the pressure problem! I may have a slow leak and still have to get a new tank. But everything was explained to me and I was given an estimate for a new tank, if needed in the future. I really appreciate that they didn't just tell me I need a new tank- because I would not have known any better. I will use them again and recommend their services."