
Serving Chicago, IL and surrounding areas
In business since 1991
Free estimates
Emergency services offered
"Trust! I think trust is most important in choosing an expert to fix a problem. Of course experience, knowledge, ability and integrity are also needed. But trusting the reviews written by others or trusting the recommendation of a friend is sometimes all we have to go by. I had a clogged drain about 15 feet “downstream” from my kitchen sink. It was the result of overzealous use of the garbage disposal. I tried snaking the drain myself but the clog was too big (turns out about 2 feet of drain was totally blocked). I did research on several websites looking for a plumber in my area who I could trust to do the work right - at a fair price. I narrowed the list to 4 companies. At 7:15 PM on a weekday I called each of them. I got two answering services that could not answer any of my technical questions, another said they would have someone call me back “in a few minutes” (never happened) and then there was Dmitry. Dmitry is one of the owners of CJ Plumbing. He answered the phone himself. He was able to discuss my issue intelligently, explain the likely scenarios and give me an estimated price range (min and max) for the job. It was clear from his questions and his input that he understood the problem and knew the likely solutions. As it turns out, he was absolutely correct about the issue and what it would take to fix it. I wanted to consider what he said before making a commitment. He said I could call him back anytime in the next few hours. I called several hours later and again he answered the phone and we scheduled a visit for the following afternoon. The plumber who showed up (not the person I spoke to) was a delight to work with. He was professional, polite, and patient as he answered my many questions. He tried a few “easy” options to fix the problem (e.g. using a powered drain snake). When those did not work he said the best option was to cut out the clogged section of drain (which he had located) and replace it with a new section of pipe. The clogged part of the pipe included two 90 degree bends. He removed that section and replaced the sharp bends with pairs of 45 degree bends to allow waste to pass through the more easily. The drain pipe ran along the ceiling of my unfinished basement so there was direct access to the pipe. After replacing the section of pipe he verified that there were no leaks and cleaned up the area of the basement where he worked as well as the area under the kitchen sink. He even cleaned the sink. I was VERY pleased with his work and with his personality. The cost of the repair was within the range quoted on the phone (though near the higher end). My trust in CJ Plumbing was rewarded by their performance and their honesty. I would definitely use them again and would recommend them to friends and family. I recommend them to YOU."





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