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"It went extremely well. The technician was professional and thorough. He spend at least 30 minutes with me reviewing the current configuration to ensure that the replacement water heater would meet our needs. We switched from a tank water heater to a tankless water heater and couldn't be happier. The tech did a great job with the installation and left the area clean and organized."

"The plumbers were great and did what needed to be done in a timely matter."

"Eleven years ago, I had a Bradford White electric hot water heater installed for one that was leaking through the bottom. Although I had to replace the elements several times, it never leaked. I called Ben Franklin Plumbing late in the afternoon, and they were here first thing the next morning. They gave me the cost to replace the elements and the cost to install a new Bradford White. This time, it made sense to replace it. They were done by noon with a 3-man team of experts. I checked with three big box stores, and although they were slightly less expensive, it was clear they would give their installers, whom I had no idea of, full responsibility. I decided that long term, it was best to go with a company that would give me long-term support. Thanks again, Ben Franklin team. Darrell"

".Excellent!  They were able to bring in the right people (involved S&R Mechanical) to find and fix a plumbing issue that had plagued me for the last 2-3 years -- occasional water backup that flooding in 3 rooms ruining flooring.  It would only happen @ appr 2-3 am and was sporadic.  Seened to occur during "water softener re-generation+" & felt was related somehow.  It was, but other issues were occurring as well.  The  piping underneath home (on slab) was main issue.  This was serious!  It could have meant raising the slab foundation of home!  But went other routes that have worked.  They also showed me what was going on so could see for myself (camera through piping showed everything).  This company is reliable, efficient, knowledgeable, honest and trust them.  So often it is difficult to find the right  people for plumbing issues, but I highly recomment this company.
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"Everything went very well. He's a great guy to work with! He showed up on time and his prices were competitive. He cleaned up well and a year and a half later, everything is still working smoothly! I definitely plan on using him if we have any plumbing issues in the future."

"Pat did a very nice job. The tub looks brand new and the surround looks great. He had to do some wall repair and replumb the tub for the new faucet. All the work was done professionally. They also used drop cloths in the house so the new carpet would not get dirty. I contracted with Pat to replace the floor, toilet and sink in the same bathroom."

"The job took a couple of hours because Conrad had to go get a part, but he took care of it and the water dispenser is working great. He removed the old hose and setup and replaced everything with all-new parts. He drilled a new hole in the floor so that the hose would be lined up right. We always call them for plumbing, because their prices are very reasonable, they know our systems, and they're very conscientious."

"Of the more than 15 painting contractors that we have used over the last 30 years, Short's Painting is the absolute best that we have ever experienced. They are excellent at their craft and were exceedingly careful to paint the exterior of our home without causing any damage to our landscaping, home, or other property. From power washing the home, to preparation of the home for painting, to the actual painting of our home, and finally to the clean up after the job was completed, Short's painting did an excellent job. When we need the services of a painting company in the future, Short's Painting is the company that we will contact to do the work. This work rates a 10 out of 10!!!!!! Job well done!!!"

"I contacted several waterproofing companies and Marty was the first to get back to me. He responded back within an hour or two, which is great when you're worried about leaks. As a younger female I'm always concerned that I'll be overcharged or sold services I don't need but Marty was very transparent with me. He confirmed that my water problems were an above grade issue and I didn't need basement waterproofing. His honest expertise saved me a lot of money and unnecessary worry, thank you!"

"On Thursday afternoon my water heater sprung a leak and was spraying water out the top. Fortunately I could shut off the water. The two Atwell guys were able come out Friday morning. I had my water heater that vents thought the roof, replaced with a power vent water heater that vents through the side wall. It was more expensive since the new venting had to be installed. I now plan on removing the vent pipe that goes out through the roof."