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"It went extremely well. The technician was professional and thorough. He spend at least 30 minutes with me reviewing the current configuration to ensure that the replacement water heater would meet our needs. We switched from a tank water heater to a tankless water heater and couldn't be happier. The tech did a great job with the installation and left the area clean and organized."

"I had a faucet that broke and I could not turn off the water or get the main water valve turned. They helped me out in an emergency. I will contact them to get the faucet replaced ASAP."

"The plumbers were great and did what needed to be done in a timely matter."

"Benjamin Franklin Plumbing installed a toilet and sink for me. I needed a wall for the shower and I found someone else for that. Benjamin did an exceptional job."

"The job was clean, timely, and efficient.  I was glad to find a local small business to send the work to.  I would recommend them again for sure.  My only regret is that we waited 5 years to call them!  I can't believe how much difference having a water softner makes!  
I also have to say that I had had several estimates done the year before and their cost was right in the middle or on less expensive end of all the estimates - not so cheap that you wondered about the quality of the work that would be done or the quality of the softner that would be installed, but not so expensive that you thought you were getting taken advantage of.  The price was exactly right where I was hoping it would be.
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"Quickly after purchasing Angie's List deal, the owner called to schedule an appointment, which was a few days later. The installer showed up on time and quickly assessed the situation of my current heater and it's location. Due to my water softener partially in the way of the heater, he decided to remove the door to the closet instead of moving the softener, which saved him time and me money. After checking the dimensions, he was able to reuse my old heater stand, which I also appreciated. With the new water heater designs, he had to do some slight modifications to the copper lines to the house for proper fitment. After making sure there were no leaks, he reinstalled the door and checked to make sure it operated correctly. Overall, he did exactly as he said he'd do in the time allotted for the appointment. I will certainly call Simply Water again for any plumbing needs."

"Promptness was my major complaint. Pennington would say he would make it by the weekend, for example, to pick up the tub, and never show or call. It took many calls and reminders before connections were made. This went on multiple times throughout the course of the project. On the plus side, he had a cell, and would almost always pick up when I called, so at least I could touch base. After he took the tub, he said he should have it back in about two weeks. It was probably closer to two months. But apart from that, his price was lower than anyone else's I called. And from what I can tell, he did a good job. The tub looks good -- especially considering what he started with. He had to take off a layer of paint that someone had put on the inside of the tub, and the outer surface was unfinished and rough. Although if I had it to do over again I might ask how much extra to put enamel on the outside surface as well, instead of the dull white coating that was put on. Pennington made no complaints or extra charges for taking the tub up the steps, which was a challenge. And the capper -- once they brought the tub back, his son and helper insisted on putting on the new hardware I had to hook up to the drain for no charge. Even when I couldn't find all the pieces, they went to their truck and used their own hardware to finish the job."

"We met Chris and Caleb with an inch of water on the floor and a lot of frustration. They first got the 1yr old sump running again to drain the water down. Then the diagnosed the issue with the failed pump and replaced it quickly for approx $500. We discussed the backup system at the time but I honestly couldn't impulse that much and I wanted to review options. Waited 5 weeks and reviewed other options only to came back to the professional solution offered. Also realized the quote (under $2K) was actually very reasonable for the dual battery complete backup we had installed .. more of an investment than a bandage."

"Mr. Short came to our house really soon after I contacted the company, and he was really good.  He asked me questions about the results I wanted to achieve, and made suggestions that would help me make the house look better.  I definitely had a positive estimate experience.
When the time came to get the job started, I had an interior plumbing mishap (which was totally my stupidity...), I called him an hour before the crew was to arrive and said that we couldn't proceed that day, since the water we needed to pressure wash the house was off.  He pleasantly accommodated me, and had a crew out the next day (awesome!) to paint my house.  I think he has scheduling super-magic :).
The crew was really pleasant, and they were happy to answer all my million questions while they were working.  
I had a really happy experience with Short's Painting, and I will definitely hire them again. Definite recommend!!
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"I contacted several waterproofing companies and Marty was the first to get back to me. He responded back within an hour or two, which is great when you're worried about leaks. As a younger female I'm always concerned that I'll be overcharged or sold services I don't need but Marty was very transparent with me. He confirmed that my water problems were an above grade issue and I didn't need basement waterproofing. His honest expertise saved me a lot of money and unnecessary worry, thank you!"