Get matched with top water main install, replace or repairers in Thorntown, IN

"Installation was done expertly, neatly, and all of our questions were answered throughout the process"

"The technician that preformed the service(s), Austin C. (Plumbing Pro), with Service Plus Heating Cooling & Plumbing, was professional, knowledgeable, friendly & efficient. Initially we were just looking for someone to change our kitchen faucet with one we had already purchased. We decided to go with Service Plus because of there good rating on Home Advisor. After Austin changed our kitchen faucet he spoke with us about there, Service Plus Heating Cooling & Plumbing, maintenance program. He explained that if we signed up for the maintenance program with them today, a free water heater flush & fill came with it. At least I believe it was free? I could be mistaken about that? We had been looking to change from our current heating/cooling/plumbing companies maintenance program to someone new because we were just not happy with them. So, it was perfect timing for us to make the change. While Austin was draining the water heater he noticed calcium & pieces of metal. He showed me the calcium & pieces of metal coming from my water heater while it was being drained, and also explained to me what the reason(s) for it was. Come to find out our water softener was not working properly which caused the problems with the water heater. We could have waited until the water heater actually stopped working, but decided to just change it now before it failed and we didn’t have any hot water. We also decided to replace our current water softener since it was not working properly and Austin noticed that there was no brand name or sticker from the original installers. For all we know, it could have been a used system sold to us as new. Either way, it wasn’t working properly so we had it replaced by Austin with Service Plus Heating Cooling & Plumbing, Inc. Needless to say, we highly recommend Service Plus Heating Cooling & Plumbing, Inc. & hopefully you will have Austin, or I’m sure any of there professionals, help you with your heating, cooling and/or plumbing needs."

"Eleven years ago, I had a Bradford White electric hot water heater installed for one that was leaking through the bottom. Although I had to replace the elements several times, it never leaked. I called Ben Franklin Plumbing late in the afternoon, and they were here first thing the next morning. They gave me the cost to replace the elements and the cost to install a new Bradford White. This time, it made sense to replace it. They were done by noon with a 3-man team of experts. I checked with three big box stores, and although they were slightly less expensive, it was clear they would give their installers, whom I had no idea of, full responsibility. I decided that long term, it was best to go with a company that would give me long-term support. Thanks again, Ben Franklin team. Darrell"

"The job was clean, timely, and efficient.  I was glad to find a local small business to send the work to.  I would recommend them again for sure.  My only regret is that we waited 5 years to call them!  I can't believe how much difference having a water softner makes!  
I also have to say that I had had several estimates done the year before and their cost was right in the middle or on less expensive end of all the estimates - not so cheap that you wondered about the quality of the work that would be done or the quality of the softner that would be installed, but not so expensive that you thought you were getting taken advantage of.  The price was exactly right where I was hoping it would be.
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"Everything went very well. He's a great guy to work with! He showed up on time and his prices were competitive. He cleaned up well and a year and a half later, everything is still working smoothly! I definitely plan on using him if we have any plumbing issues in the future."

"THE ACTUAL INSTALLERS PATRICK PENNINGTON AND HIS SON WERE VERY CLEAN AND COURTEOUS. THE BIGGEST PROBLEM WAS THEIR PUNCTUALITY. THEY SAID THEY WOULD BE HERE IN THE MORNING AND DID NOT ARRIVE UNTIL THE AFTERNOON."

"We met Chris and Caleb with an inch of water on the floor and a lot of frustration. They first got the 1yr old sump running again to drain the water down. Then the diagnosed the issue with the failed pump and replaced it quickly for approx $500. We discussed the backup system at the time but I honestly couldn't impulse that much and I wanted to review options. Waited 5 weeks and reviewed other options only to came back to the professional solution offered. Also realized the quote (under $2K) was actually very reasonable for the dual battery complete backup we had installed .. more of an investment than a bandage."

"We were very pleased with the paint job. The painters also replaced rotted wood in numerous places, and completely re-screened the back porch, and installed two brand new screen doors in that back porch. When we added a 4th color, there was no extra charge. The 2-person paint crew (Gabriele and his brother) were very professional and knowledgable, not to mention skillful in painting. Two coats everywhere, and it looks spectacular. My only negative comment is communication between the painters and the home office was sometimes not as good as it could be, but that was a minor issue."

"I contacted several waterproofing companies and Marty was the first to get back to me. He responded back within an hour or two, which is great when you're worried about leaks. As a younger female I'm always concerned that I'll be overcharged or sold services I don't need but Marty was very transparent with me. He confirmed that my water problems were an above grade issue and I didn't need basement waterproofing. His honest expertise saved me a lot of money and unnecessary worry, thank you!"

"One toilet needed replacing. Went ahead and replace both of my toilets with high quality ones."