Get matched with top water heater installers and replacers in Tijeras, NM

"great service!! "

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"Unprofessional, Dishonest, and Left Us in the Cold If you have an emergency, do not call these people. total disaster from start to finish. It started with the dispatcher, who couldn't even manage to take down a phone number correctly, I had to repeat the number to her 5 times. Then, I was promised a 2:00PM-5:00 PM Friday arrival 01/09/2026. Pablo, the technician, didn't show up until nearly 7:00 PM on a Friday night. I was grateful for this, but it gets worse from here. When Pablo finally arrived, it felt like a total scam. He admitted he could have installed a generic part to get our heat running, but since it was late on a Friday, he clearly just wanted to go home. He chose to leave my family in the cold rather than doing his job. ? The Dishonesty: To make matters worse, he didn't even provide an estimate that he said he would provide via email. "

"Super quick, and he killed it."

"This company is hands down the best at what he does. I would recommend him over anyone in the area. Thanks again for helping and getting me set up with water again. "

"I've used this business previously with no problem. This time, I'm afraid it's been quite different. I called Plumbing Express LLC, because our hot water recirculating unit was not working properly. Stacy came out and stated we needed a new unit. I inquired what the cost would be, and she didn't know. She went to a local big box hardware store to pick up a new unit and called to say they had one. She asked if I wanted her to get one. I inquired about total price, with installation and she estimated $300. Once the product was installed, the amount then became $455. I spoke with Stephan Williams, the owner, and told him I was not willing to pay that kind of mark-up on the product. He said that as a small business owner, he needed to have that kind of mark-up. I told him that was not what I was quoted, and I would not pay it. He brought the price down to $375. THEN, the new product did not work, and some of our lights on the same breaker went out simultaneously with installation! We had an electrician out to verify nothing was wrong with the outlet or our electricity in general. Since then, I've called Plumbing Express LLC repeatedly and have left a plethora of messages with staff and on voice mail requesting a new unit be installed. I have handled myself cordially and patiently. It has been WEEKS, and NO RESPONSE from Stephan Williams to have a new unit installed. I am in the process of checking with the NM Licensing Board and intend to file a formal complaint if this situation is not rectified immediately, and I am taking other legal measures to handle this problem. I wish it had not come to this. Extremely frustrating experience, and I'm afraid I can no longer recommend this business at all."

"They've always been great. They're always available."

"He's professional. He came promptly. He addresses the issue pretty promptly."

"Scott Butler with Quality Millwork completed a “Cabinet Reface” project for our kitchen and bathroom cabinets Spring, 2019. We are very satisfied with the beautiful work he did. We appreciate the communication he provided throughout the entire process. He also did a great job answering every detailed question on our list Thank you Scott for an excellent, outstanding, job!!"