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"Swift by name, and definitely by nature! At first, I thought “Swift” was just their last name—but it’s also the perfect description of their service. Scheduling was a breeze. They could’ve come out the same day, but since it was rainy and not too hot, I chose the first appointment the next morning. I received a text with my technician’s photo and a call about 30 minutes before arrival—great communication! EJ, my technician, was kind, professional, and very respectful of my not-yet-settled, slightly messy home. He was well-spoken, got right to work after a brief friendly chat, and checked both the inside and outside components of the system. Believe it or not, he didn’t find anything wrong. He mentioned it could be an intermittent issue, but rather than guessing or upselling me on unnecessary repairs, he was honest and transparent. That kind of integrity is rare and incredibly appreciated—especially in a specialized service industry. Tom, who was with EJ, handled the sales side but was equally knowledgeable. He patiently answered my (many) questions and explained what could be going on with the system. He also introduced me to their Comfort Club, which is genuinely a great value. For $199/year, they service your HVAC twice, waive all diagnostic fees (no limits), and give you 20% off repairs. Plus, their regular service fee is only $49—lower than most I've seen. Since my house tends to get warm in the evenings, they showed me what to check and encouraged me to call when it happens again. I hesitated at the thought of after-hours fees, but Tom said, “Join the club, and there won’t be a fee.” Simple and smart. I wholeheartedly recommend Swift Services. I'd gladly refer them to single moms, college students, or anyone who may feel unsure or overwhelmed when facing appliance issues. No pressure, no scare tactics—just trustworthy, efficient service. Exactly what you want when you're letting someone into your home. UPDATE: At 6pm i called because the AC was frozen (I thought.) EJ took the call, instead of the regular On Call Tech. He drove 40 minutes (I know this because the have a cool tracker) to come to my house. The AC was fine, again. I asked about a box on the side of the unit. Long story short, the previous homeowners had the power company put a Demand Restrictor on the unit which is limiting electricity to my AC and causing my sleepless nights. That'll be rectified ASAP, by the power company. "No Charge," said EJ."

Florence Plumbing Maintenance, Repairs, and Installation Services\nWhether you’re dealing with the likes of a slow-moving drain, leaking water heater, or full-blown plumbing disaster, you must have a team of professionals you can rely on when your plumbing system fails. When you need a go-to plumber in Florence, turn to Benjamin Franklin Plumbing®.\n\nOur team provides authentic and trusted plumbing services to the homeowners in Florence and the surrounding areas. Our team takes the time to understand your plumbing issues and concerns, to better serve you and provide you with a solution that is made to last. We proudly serve Hartsville, Darlington, Effingham, Marion, Timmonsville, and surrounding areas!

"Richard came out to our house less than 30 minutes after I called for help. He was professional, quick, knowledgeable and friendly. He even installed our new garbage disposal in the kitchen while he was here. I can not thank him enough for rescuing us."

"The plumber they sent had to dig up the front lawn to find where the water line entered the house. He then replaced the grass and you couldn’t tell where he dug. He was the reason I gave them a 5 star rating. He worked till dark to complete the job. Most companies would have used 2 guys to do this work. Ask for Jeremy he is an excellent plumber."

"The technician's (Tim and Chaun) that did the installing of my HVAC were courteous and professional. Tim made sure everything was working to his satisfaction before he left and told us he would check back in a day or so to make sure it was functioning properly. My wife and myself very pleased. I should also state two years ago we had a new HVAC installed by Swift and continually had problems with it. After many service calls with little luck correcting the issue, Swift installed a new unit. Five more stars to Swift for integrity!"