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"He did a great job."

"PLEASE READ if considering hiring this company: Legal action pending against 2 River Group I hired 2 Rivers Group to address and repair a roof leak in May of 2022. My home currently leaks more than prior to hiring this company. Erin, the project scheduler, will assist until she loses interest. At that time, she will not return phone calls or messages. Scott, the owner (As I understand it), will offer false reassurances of the groups interest in completing the job. Once he loses interest, he will no longer return calls or messages. Do not pay this company in advance. Once the job is thought to be complete, you will be ghosted, as I have, leaving me no other choice than to make every effort to ensure that no other hardworking homeowner succumbs the indifference of 2 River Group. No matter how many photos I provide of the continued leak, and the damage as a result, I will not receive a reply. Your contract describes a 2 year guarantee. This is not true. 2 River will not stand behind this clause, necessitating a lawsuit. The 2 Rivers Group has failed to provide completion of a project that will now cost much more than anticipated due to a failure to identify leaks. The blithe and disinterested dismissal of my requests to move forward with a resolution have now resulted in extensive destruction of the interior of my home. As a result, we are now four months beyond the supposed completion of the job, and the leak is worse than ever. We are more than 3 months since I made your company aware of the failure. The details of my communications and hope that 2 River would complete the job. Briefly recapping the events of the last 6 months 6/9/22 - Final Payment made for supposed completion of work to include Fiberglass Decking and Roofing Surfaces for interior leak. 6/27/22- Homeowner makes 2 Rivers aware that the leak repair did not work, showing video of pooling water in plastic covering in bathroom. Homeowner does not hear a response for 3 days. After hearing back, evaluation with a leak test is planned. 7/21/22- Leak test performed revealing several other sites of leak including suspected leaks at fencing and among flashing between siding. 7/26/22 - Discussion completed with Scott, who ensures that we will not be quote, left hanging, and that work will be coordinated by 2 Rivers Group. Last call made to Erin on 8/8/22 @ 11:48 AM EST- No return call is ever received. Emails sent 7/22, 8/5, and 9/6. No reply received any email. Text messages are sent to Erin on 8/5 and 8/8. No reply to either message. Homeowner gives up on contact with Erin. Last call made to Scott on 8/24/22 @ 10:20 AM EST- No return call is ever received. Text messages sent to Scott on 9/6/22 pleading for a reply, who confirms that a third party roofer will be going out with 2 Rivers construction manager. Site visit completed on 9/9/22. Neither construction manager, Scott, Erin, roofing consult, or anyone else from 2 Rivers attempts to make any contact with the homeowner to discuss invoice, damage, or plan. Text message sent to Scott on Wednesday September 28 asking for update. No reply. Text message sent to Scott on Friday September 30 asking for update. Again, no reply. Homeowner calls family to help with leak that now involves multiple rooms, hallway, and will require daily evaluation to prevent additional destruction. Pans placed, towels placed."

"Professional and did a great job"

"Very professional work and very accommodating. A real pro."

"I needed to have a mold issue addressed in my condo which had developed due to a leak in the roof. I contacted Aerotek Environmental having received their contact details from Angi Ads. From my first contact with Brandon of Aerotek Environmental he was the most helpful of all that I had spoken to about my issue. In addition to giving a reasonable cost estimate, Brandon took the time to carefully explain the step by step remediation process that his company would provide which included digital photos before, during and on completion of work. Having decided to use Aerotech the process ran very smoothly from setting the schedule date through the actual work and payment for services. Communication with Brandon was excellent - If I called or sent a text Brandon would either promptly answer or respond in a very short time. On the scheduled day, Felix Castro (job foreman) and his team arrived on time. Felix explained in detail exactly what he and his team would be doing. On completion of the work, Felix ensured that all debris was removed and provided full details as to what had been done and what he and his team found to be the most likely area of the leak. I am very satisfied with the entire process of working with Brandon who along with Felix and his team provided excellent customer service and would not hesitate to call in again should the need arise. I would highly recommend Brian and Aerotek Environmental to anyone in need of mold remediation services"

"Service is good, but a little pricy"

"AMS is our HERO. The city sewer backed up and filled one third of our basement just before kickoff on Super Bowl Sunday. By halftime George had arrived. He calmly assessed the situation, and set up a time to return the following morning. His workers were polite, professional, and meticulous, and did an unbelievable job of cleaning up a horrible mess. By the end of the day the damaged items, sewage , and much of the smell was gone. Huge fans and a germ-killing ionizer ran for three days. When they were finished the floor was bone dry and absolutely clean. It occurred to us that the floor could not have been better cleaned if it were being prepped for painting. So we will be doing so. AMS has innate integrity and a wealth of knowledge across a wide spectrum. Any project can be entrusted to their competent hands. Chester and Jean Lehmann"

"Fast and easy communication. They detailed out to me what steps they would take which gave me confidence in the work that would be done. Work was done quickly and efficiently while protecting the surrounding spaces from the work being done. Would use them again."

"We used Russ and his company to help with continued water issues in our basement. His extended knowledge, professionalism, and willingness to help was outstanding. His crew was equally as good as they were diligent in following his instructions and making the necessary adjustments in a timely manner. He and they never made us feel as if this was just another job for them but rather that it presented a challenge that they were more than willing to take on and resolve. Great outstanding customer service and appreciation. Highly recommend him and his company to anyone having issues. For this man it is about integrity respect and honor for the service he provides and his clients."