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"the installer had no business card with him sooo noway to contact him."

"Quick and efficient they installed a 5 ton AC complet unit with heat pump.did it in 5 hours. Great company"

"Here ahead of time, got busy evaluating then did the whole project invcluding install of water heater on a week night HIGHEST marks"

When you need assistance repairing or installing a new heating and cooling system, you need a team of professionals you can trust. For over 50 years, One Hour Heating & Air Conditioning® of Kingman has been helping families throughout Kingman with their AC and heating needs. We're the leading provider of heating and cooling services in the area because we are committed to each customer's complete satisfaction. Our team of professionals are highly knowledgeable, skilled, and experienced in all AC and heating repair and installation services. Our team continues to expand their knowledge to stay up-to-date on all energy-efficient solutions available in the local area. \n \n

"Customer service was easy, estimation was fair, two installers showed up on time and did quality work."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"MY AC was out for three weeks and the company that the warranty company assigned me to did not know what they were doing. They wanted unsafe modifications made to my attic to get the unit in. After unbelievable frustration I was able to get the warranty company to switch me over to Armer. Within one week they installed my new system. No modifications were needed. They were all nice and communication was great. The two young men that installed did a great job and a month later, I have AC running. Thank you for coming in and making this happen!"

"Heath did an excellent job for a fair price. I have since signed up to use Heath's for our semi-annual HVAC servicing."

"After having some cold rooms with the dip in temps, I asked a few insulation companies to come diagnose our issue. Of all of them, Gil was certainly the best in my view. He was professional for the entire visit, and dedicated a lot of time to me. He inspected my attic space, took some pictures, and told me some issues that he noticed.
Though Gil believed that swapping batt for blown-in for a couple of the cold rooms, he believed that my main issue was pressure-related. He had a few tools including an infrared camera, and a tool to measure pressure. Being an engineer, and not seeing these diagnostics from the other teams, I gave a lot of credibility to his findings.
In the end, he gave me some sensible advice and was honest that I should try increasing the pressure in my rooms because it would have the most bang for the buck ($10 DIY). He did still provide some quotes on blown-in for select areas, as well as some energy audit information. He even provided some literature on the rebate programs and gave his overall opinions very openly.
In general, I think it was Gil himself that I was most impressed with, and I'm just casting that opinion to Marshall as a whole. I've completed the DIY, but most likely will do the blown-in installation in the near future. If I do, I intend to use Marshall for the work.
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"Very thorough inspection and detailed estimate.  it makes sense to have this done at least every two years.  provided options in terms of priority for repairs.
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