Get matched with top water heater installers and replacers in Topsfield, MA

"Water heater installed within two hours, with some hiccups in between."

"My 16 year old State water heater broke down. I reached out to Ken as he was recommended by a friend of mine in the same neighborhood. Ken was very transparent about the process unlike the other providers who I reached out to who just wasted my time. First time replacing a water heater so got to learn a lot about the technicalities. Generally, everyone recommends to cross-reference the old model number to a new one so that the dimensions and specs match so that the new one can be installed in the same spot without having to do any more work like moving the vent outlet hole higher or lower plus any more pipe related works. However, there was a 1/4 inch height offset for my new one's vent outlet on the wall, since the old model and the name model recommended did not exactly match 1 to 1. The suppliers who sell you the water heater dont tell you that, and you only find that out if you try to go deep into the specs. Ken picked up my new water heater and confirmed about the dimensions with the supplier who failed to mention this offset to him. When he reached my home with the new model, I told him about the offset which i was not sure about and he again called and confirmed with the supplier who now said ya, there is a 1/4th inch offset. So we were very worried that time if the new one would even fit. But thanks to Ken and his son Ken, who talked to few people and confirmed that they could work with the offset and he installed the new model at my place. It took maybe a couple of more hours for him to install this but he and his son did a fantastic job. It is really hard to find transparent people these days. I am glad I went ahead with Ken for the job. I am highly satisfied and will definitely work with him in future. Highly recommend"

"Fantastic. Jeff is a pro. Installation went as described in both locations. He came back Immediately when I had a water gauge issue for my water meter ( installed 7 years ago) and replaced it on the spot. Jeff is professional, punctual, cleans up, old furnace removal and does great work. I’m very happy with my 2 new efficient heaters and hot water heaters! My heating costs are down substantially! I’m glad we chose Jeff."

"Rob had recently replaced my kitchen and bathroom faucets and I called him to see if he could now replace my gas water heater. I was happily surprised when he said he’d be out within a couple of days and I was REALLY pleased with his estimate. For both jobs, Rob showed up when he said would and was both fast and efficient. He’s a great guy - dependable, reasonable, professional and focused on providing good service to his customers. Rob is my “go to” plumber from now on!"

"We have had several Sila visits in recent months - all exceptional. VISIT 1: We had old pipes and valves that limited our dishwasher, so we had that replaced. While there, the Sila agent suggested we replace some of the attached lines and managed to streamline our hookups by removing some of the unneeded valves and connections no longer needed. VISIT 2: We similarly had a great visit and instal from David, who did a very beautiful install on our new water heater. He removed the broken unit, improved the connection design, put in improved valves and labelled each with a tag, then tagged other connections through the basement."

"The system was replaced very quickly and efficiently. Andy the service engineer answered all of my questions and helped me with rebates from Mass Save as well. The installation team came right on time and were done when expected and left no trace behind except for a newly installed furnace. The furnace is a Lennox and it performs very well"

"This is a great company. I have a 2 family with only 1 water heater, and it needed to be replaced. Chris went over all the options with me and explained everything very well. He helped me figure out the best option for my property with no pressure and no upselling. Matt and his helper were extremely professional and helpful when they installed the new unit. I just can't say enough positive things about them all! When it is so tough to know who is trustworthy enough to hire, it is helpful to know that you can trust Viscarello!!!"

"CS Plumbing and Mechanical did an amazing job installing a new heating system with hot water. They were courteous, clean, efficient and professional. I highly recommend and would definitely hire them again for any plumbing needs."

"Called them up for replacing my cracked sewage pipe in the basement. They came out, gave a free estimate with reasonable pricing and immediate availability. Did a courtesy camera scope of the entire sewage pipe out to the city line while the pipes were open. Finished work within estimated window and charged at the original estimated price. Polite and clear with communication."

"The company was professional and responsive from the consultation to the office staff to the various people who worked on our project. I had tried to contact about 10 companies to get our heater/ on demand hot water heater replaced. Addario's was the only one who responded immediately and was able to fit us into their schedule to get the work done. We had contact with at least 8 staff people in various capacities, and all were professional, polite and knowledgeable. We also appreciated the senior discount for our project and assistance with the MassSave rebate process.. It has been difficult for us to find service people since we move to Gloucester. We were surprised that the company services this area and we would definitely use them again for plumbing or electrical services."