Get matched with top water heater repair or service pros in Troy, NY

"Very well,. with discussion (no pressure), we decided to go with a tankless water system which was less expensive than 2 water heaters and warrenteed for 15 years. Simons dragged out the old tank and installed the new tankless, as well as increasing size of natural gas line to provide better efficiency. Great job."

"Was pleasantly surprised by their timely response to provide an estimate, and then started work immediately following. I discovered my water heater leaking around 2 and by 7:30 they were done and gone. Really nice guys too. Would definitely use again and have no problem recommending them."

"Dave was fantastic. He replied to my inquiry quickly, I think within the hour of placing it. We discussed the situation (no hot water) and arranged for him to take a look the next morning. After seeing the project and sizing up what was necessary for the fix, he located the replacement tank and parts. What made things tricky was the location of the broken tank which was under the staircase in a small closet. Plus the particular water heater needed was not a full size, it was a shorter model, 35 gallons. Dave was thorough, tidy and explained everything. Matter of fact, we had several great conversations during the day about a variety of topics unrelated to home repairs. It was a pleasure working with Dave and I will call him again when needed. I recommend that you contact Dave to discuss your project. His years of construction and plumbing experience and his wealth of knowledge are wonderful."

"I found out our water heater burst around 6pm, and by 10pm that same night they had a new heater in. Huge help to me and my family, and the Boss crew was very helpful, communicative, and thorough. Definitely would recommend, especially in an emergency."

"Knowledgeable and professional- cleaned up when finished"

"Installed an external door. Did a great job installing the frame and sealing it. Even repaired a step going up to the door. Will definitely contact again for future work."

"Great company Jon the owner definitely knows his stuff highly recommend!!"

We take great pride in our 3 years of experience, expertise, quality, and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship, and complete customer satisfaction from start to completion of a project. In order to understand the needs, and expectations of our customers, we take great care to work, and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

At Drain Pros, were more than plumbers—we’re problem solvers. Proudly family-owned and operated, we bring over a decade of hands-on experience serving Hobart, NY, and surrounding areas.Customers trust us for our fast response times, honest communication, and results that last. Whether it’s a clogged line, a full system upgrade, or preventative maintenance, we’re committed to keeping your water flowing and your property protected. At Drain Pros, we combine family values with industrial capabilities to deliver professional plumbing service you can depend on—every time.

"In the past I have been over charged by other companies and I had little if any trust in the trade. However, this company proved to be quite honest and charged a fair amount considering the amount of time and work that went into the job. Not only were they to install a hot water heater, they also had to deal with locating and repairing a broken water pipe located under a old mobile home. In the future I will not hesitate to call upon them for my plumbing needs and will recommend them to my neighbors."