Get matched with top water main install, replace or repairers in Union, IL

"Danny D, Jerry, and Adam, y’all are stuck with me as a client lol. They provided excellent service, funny, kind, accommodating and explained all that they were doing and all of our goals in maintaining my plumbing. They went above and beyond and I know in the future this is my go to team for our plumbing needs. They showed up last year and this year and just taught me so much in maintaining my home system and their expertise!!!"

"Stop searching and hire The Tim’s. 100/5 stars. If you need someone who is honest, does great work, is extremely knowledgeable, goes above and beyond AND has fair pricing, you found them. We are SO lucky we found them. Our situation sucked but it could have been way worse (and frankly, 5x the cost). They communicated at every stage of the project, explained what was going on and what to expect and prepare for. They worked in single digit weather, early mornings/weekend/late nights, did everything possible to limit the cost, and really went the extra mile to complete the job although they had to move their schedule around. We had a leak in a pipe in the yard. It became urgent when we started to get water in the basement. They moved their schedule around, got the permits, rented the equipment, etc in the matter of about a day. Most people would have told us “oh well you’ll have to wait”, but the Tims CARE and that’s the difference."

"The plumber was professional and did a good job. He was able to complete the job immediately after the estimate. "

"Contacted Four Seasons to rod my sewer drain. They came out and stated that they would need to come back the next day with the rod and camera water jet to see what is clogging the line. In order to lock in the amount of almost $1500 and the time of 8am-1pm, I will need to make a down payment of half. I did half. The next day a guy from the company came with only the rod.and when I questioned him about the camera, he ignored me and continued his conversations via phone with others. Later he tells me after I asked again about the camera that I owed the other half $750. I did not pay and informed him that I didn?t get the services that I had made a deposit for in the beginning. He then started that the guys are busy and will be out on Monday 1/12/2026. He stated he went 55ft with rodding. No one came on 1/12/2026. On 1/12/2026 and 1/13/2026 I spoke to 3 managers and a supervisor?Brian, Jenny, and another person who didn?t know Jenny or Bryan and I was told that the rodding was $740 and"

"They had to come two extra times to fix the work that was done."

"Steve Gavin, the owner came out and provided me with a great price that was inclusive of the entire scope of the project. During our meeting he took the time to explain the process that his company uses. Once the permits were issued the crew arrived the next morning at 7:00 a.m. as promised. The crew met the deadline for a 1:30 inspection from the Village of Deerfield. They not only met the deadline but they passed the inspection without any issues to be corrected. The crew worked until 7:00 p.m. completing the job. I would also note that they left my home spotless!"

"First of all, we are happy with the finished product of our master bathroom and walk-in closet. We are NOT happy with the owner of this business and his handling of our project. Jeff took time to design our space over several meetings. He promised that he would be available to choose tile/granite/light fixtures/plumbing fixtures whenever we needed him. Timeline was discussed with a 6 week from contract start and a project time of 3 weeks. Permit submission was done by myself with plans drawn by Jeff. We failed the permit process with 14 items that were not addressed due to insufficient drawings. Additional time/effort was required by Jeff and us to meet the requirements to meet code, which pushed our project back several weeks. We also paid more for the project due to Jeff needing to insure his workers for our village (a cost he should have known upfront). With new drawings, we re-submitted and were approved for work to begin. I can't say enough about the FANTASTIC workers that Jeff has on his team. They were courteous and did excellent work and even suggested design modifications that made sense. One of our first tasks was to pick out a granite surface. Jeff gave us the name of a granite place and that he'd meet us there. He NEVER showed. We picked granite on our own that day. We ordered tile - on our own. We chose lighting, plumbing, fixtures, and paint colors - on our own. The next time and ONLY time we saw Jeff for the duration of the project was when he delivered the vanity and asked for money (same visit). The total project ended up taking over three months to complete. Due to various project modifications/additions, we had no idea what our final invoice would be. We waited and waited for some type of final figure. 8 months after the project was completed we finally received a remaining balance invoice for over $11,000. We were shocked to receive this invoice so far after the project was completed. Jeff explained that COVID and not having an office manager were reasons behind us not getting an invoice before then and that we fell between the cracks. While we don't argue the price, we did not appreciate the length of time it took him to get the job done, nor the amount of time before we received a final invoice. When we offered to pay $2,000 each month for the next six months we were sent a very threatening email offering us three options for payment in full NOW. Suddenly this money is due NOW when he has carried this receivable for 8 months already? We will NEVER recommend Artistic Kitchen Concepts (Jeff) to anyone in the future. His involvement in the project started out well, but dropped off to the point where we never saw him, had no further input from him, and didn't receive an invoice until 8 months after the project was completed."