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"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Owner is super knowledgeable. Employees are very polite and dedicated and did a great job installing a new hvac system. They ran into some difficult problems, but handled them without any trouble. I would hire them again and again."

"My installer Samuel was top notch, very detailed, pleasant, answered all my questions. Excellent representative. The only problem I had was miscommunication on their end as I was told available payment options and Samuel was told another. Did not affect installation or quality of work at all."

"You want honesty and great work? This is the man for your homes AC/Heat installation or repair. Larry has been in this line of work with little over 30 yrs of experience. I promise, you will be proud that you called him to help you with your Heating and Cooling job. Thank you! Townsend Heating And Cooling!"

"CHW was very responsive to our urgent need! We filed a claim the evening prior when we notices our A/C was blowing warm air into the rooms. Then by 8AM the next day, we had a call from the service technician saying he was on his way to address the issue! CHW worked with the technician to find out the compressor was the culprit and approved it's repair! Great customer service for a family in need during the hot south central Texas summer!"

"The salesperson was so thorough!  He really took me through all the options available and did not try to steer me in one direction.  There was great followup.  The windows I chose were a bit more pricey than I would have liked, but after installation, I have to say I got my money's worth.  Installation was timely and flawless, just one day to install all four windows.  They cleaned up after themselves beautifully and caused a minimum of stress and fuss, considering what they were doing.  All in all, a great experience.  I can recommend Sears with a clear conscience."

"Derrick did an outstanding job installing our HVAC unit. He took his time to ensure everything was done properly and paid close attention to detail throughout the process. He communicated and coordinated with us very well, making the whole experience smooth and stress-free. Highly recommend his services!"

We can take on a wide range of residential and commercial electrical projects to include full installation for additions and remodels as well as wiring/panel upgrades, and a variety of other projects. We take pride in the quality of our work and our commitment to outstanding results. We look forward to building strong, long-term relationships with our clients and guarantee your satisfaction. Various Parts and Labor Warranty Programs!!! We offer Financing!!!!!!!! Call for more Details!!!!!!!!!!!

"The serviceman was prompt, professional and well mannered.  He offered lots of added advice and suggestions to keep the cost down although he did sell me a high-end cap solution for my fireplace - which is probably more than I needed but he installed it right away and did a great job.  I am pleased with the service and I would use them again.  I bought the chimney sweeping services as an "Angie's List Weekly Deal" and the company was overloaded when I tried to schedule an appointment.  I had to wait about 45 days before I could get on the calendar which I think is too long.  However, everything beyond that was great."

"My air conditioner was not working so I contacted my home warranty service and they sent a local company representative to checkout the problem. It was a capacitor - the technician installed the part and it has been working ever since."