Get matched with top window a/c unit service or relocation pros in Upperville, VA

"Polar Bear handled all aspects of the project in a timely and efficient manner. Most importantly, they're experienced with the rooftop a/c rowhouse installation, which required scheduling a crane to lift unit on roof, and remove the old one."

"I contacted Bluestar Air Mechanical for a second opinion after an appointment with Air One. I have a Carrier HVAC system, and the Air One technician recommended a complete system replacement, claiming the blower was bad, the furnace control board needed replacing, and that there were other issues. Since replacing the HVAC is a big investment, I wanted to get a second opinion. It was only after comparing the service from Bluestar that I realized Air One may have been pushing for a new system sale or lacked the expertise to properly diagnose and repair the actual problems. Isaac, the technician from Bluestar, spent about an hour thoroughly diagnosing and fixing the issues. He found burnt wiring in the furnace and discovered that the wrong capacitor had been incorrectly installed in the AC. Isaac replaced the burnt wiring in the furnace and the capacitor in the AC. After these repairs, my Carrier system was back up and running—without the need for a costly replacement. Bluestar, and Isaac in particular, demonstrated professionalism, expertise, and honesty. They focused on resolving the actual issues instead of pushing for an unnecessary system replacement. I highly recommend Bluestar for their reliable service and Isaac’s thorough and knowledgeable work."

"One of the best contractor experiences we have ever had. Jim called the day before to confirm the appointment. Larry the Plumber was so nice to deal with. He put on she covers to protect my wood floors, worked very neatly and gave us some tips about ongoing maintenance. He did a perfect job. This review us for Petro in central NJ. i was not able to change the company location. We hired them through Amazon."

"Mathian did a great job repairing my a/c unit recently. He arrived when he told me he would and I was expecting a much higher bill and was pleasantly surprised how reasonable the price was. Thanks!"

"Our 2.5 ton upstairs A/C was leaking coolant, so we opted to replace it. Since downstairs unit is a Carrier, we picked Pope's to bid for the job, as they were listed by Carrier, had good marks on Angie's list, and were locally owned. Pope's Air responded the same day we called, and Tim Stewart came in the afternoon, and spent over an hour describing our options and costs. We received a competitive bid, and selected Pope's Air for the work. Our previous supplier had replaced our downstairs unit a couple of years back, and had put in a unit which stressed our ductwork, causing a whistle when loaded. Pope's Air volunteered to have a look at that problem, too, included at no charge. Pope's Air scheduled and came on time the following week. It took a day to do the work, and the installers were clean and professional. They came up with an inexpensive fix in the cold air return ducting, and implemented it. No more whistle. In the upstairs unit, they discovered some crushed ductwork which our previous supplier had ignored and replaced about 20' of ducts, all for a very reasonable upcharge. The A/C works fine, w/ a better airflow, and they will return for an inspection once the weather warms enough to exercise the unit. We plan to use Pope's Air for all of our Heating and A/C needs in the future. Highly recommended."

"Victoria went beyond the service with the installation."

"Service guy very professional ... explained problem with AC .. would use this company again."

"Contacted Total Comfort as soon as we realized our unit had stopped blowing cold. Unfortunately it was in the evening and after hours (isn't that always the way). Received a call back from an on-call technician within just a few minutes. I explained what was going on and he was more than willing to jump in is truck and head over but was very straight forward and explained that he could diagnose but there was always a possibility he may not have the parts needed that night. I hadn't considered that and was appreciative of his candor. Thunder storm rolling (thankfully) so I knew the temps were going to drop for the evening and told the tech I'd push the service call until the next day. He asked that I contact the office first thing to get on the schedule. Next morning I received a call from Total Comfort before I could call them and they scheduled a tech to come out between 1pm and 4pm that afternoon. A little before 1pm, the tech "Alex R" called to let us know he was on his way. Yes, that's correct. They set a service window between 1pm and 4pm and they actually showed up at the beginning of the quoted service window not and hour or two after it (which seems more the norm for service contractors). Skipping ahead to the most important part... Alex was awesome. Not just punctual but extremely polite, knowledgeable and efficient. He diagnosed the problem, offered the solution, answered our questions, asked for authorization before proceeding and didn't try to up-sell. That's the support a homeowner expects. Thanks Alex and Total Comfort."

"Brice was very courteous and got to work to identify my AC unit. Brice fixed the issue quickly and I was very happy that all was working right."

"The driver arrived in a large SUV (though we had discussed a sedan) because he thought we would be more comfortable in a larger car.  He was polite and professional and helpful.  The ride was nice and quick - and we arrived at Dulles without any problems.
I will definitely use the service again and would recommend to others.
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