Get matched with top water heater repair or service pros in Urbanna, VA

Virginia License Master Plumber. 40 Years experience in residential, commercial, and industrial plumbing/pipefitting.\n

"I called Saturday morning and told them what it was doing. The technician was at my house within two hours. He checked it out. Refilled my fluids and checked my connections. I had heat again. They were very friendly and professional. Would highly recommend them."

"Installer came unprepared to to fix fire caulk he damaged as well as not having a lift device to get the water heater onto it's stand. Had to go buy fire caulk at my expense and find a board for him to slide new water heater up to get it on the heater stand."

"Excellent experience.  We have used H&B exclusively for our plumbing and heat pump work for the last few years.  They are extremely responsive and do what it takes to get your problem resolved as quickly as possible.  Good communication about options or if it can't be fixed within the same call.  In this instance, the issue was a bad control board and the part was still under warranty years after heat pump purchase.  But the amazing thing is we didn't buy the heat pump from H&B.  We purchased it from another vendor before we started using H&B.  H&B determined the part was still under warranty, handled the acquisition of the replacement part with the manufacturer and all the associated paperwork.  The part was overnighted and installed the next day.  Meanwhile H&B were wonderful enough to haul our heavy old window unit A/C out of storage and put in the bedroom so that our senior dog would be comfortable overnight during the record breaking heat.  We've been in this area/house for almost 20 years and have used cheaper options but learned you get what you pay for.  H&B: dependable, responsive, courteous & performs quality work that they stand behind!
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"Technician stated hot water heater needed to be total replaced due to normal wear and tear. Hot water heater is initially the hot water heater installed in 1999 when home was built. Choice Home Warranty denied the claim after several years of being a loyal customer, making payments on- time every month. What is the use of having this warranty for times as this and when you need them, they denied the claim? Although the service was good, response time adequate, providing the services needed when your appliance break down and being denied repairs was disappointing and devastating, especially when coronavirus is rampant and you really need your hot water to wash clothes, dishes, bath, shower, and remain sanitary. I am so heart broken because I live on a fixed income and am disable, and can’t afford to purchase a hot water heater at this time. They determined that the water heater was not operating properly as a result of a lack of effective maintenance of the unit. What a crock!"

"Service was good, they very on time, very friendly, and considerate. Their prices were pretty reasonable."

"HVAC EVOLUTIONS services technician Mynor Morales was very promt and friendly in his services. He arrived within the hour I had contacted his company when my furnace suddenly stopped working the day before a very large storm was to hit our area.  After finding the problem he was able to get the part and install it without delay. I found him to not only be helpful and fair but honest, which is pleasantly surprising  sometimes in this industry especially when you are faced with  a sudden emergency. Instead of calling the big names I took my friends recommendation and called HVAC EVOLUTION Home Appliance Repair Heating and Cooling Services.  I was very glad I did and will certainly not only pass the referral on but I will also feel good about calling them in the future.
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"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

"Ken and his team were the most professional guys I have worked with in a long time. The team arrived on time and completed the job on time. The front of my house looks brand new now, thanks to Ken and his team. I am very pleased with their service. I would highly recommend this company. In the future, I will not hesitate to contact Ken.
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"He again provided excellent service. I would definitely use him again."