Get matched with top water main install, replace or repairers in Victor, CO

"I needed my swamp cooler water line replaced. Brandon was able to replace it and have it up and running with no issues."

"Jen2 Excavating is an exceptional company in multiple ways. Yes, Marcus Garcia and his Jen2 team are prompt, polite, hardworking, from start to finish and estimate and price the work accurately and fairly. There is more to the story. We attempted to contact eight Pueblo and Pueblo West Companies to clear the tall grass, weeds, and brush that was rapidly overtaking our desert landscaped property. We sent them all a brief standardized description of the work and the land areas involved. Jen2 alone, responded immediately, came out the same day to estimate the work, and a week later our acre size yard was restored and cleared, and we were delighted with the work done. The other service companies contacted either failed to respond altogether or sent prefabricated emails and text messages within the time it took Jen2 to finish the work. So, start by contacting Jen2 if you have tall grass, weeds, and brush removal job, and avoid the disinterested candidates."

I have 8 years of plumbing experience, working side by side with my dad and learning the trade through hard work and hands-on experience. I take pride in providing quality workmanship, solving problems efficiently, and treating every home with care and respect. The best part of my job is helping customers by delivering honest, reliable service and making sure they're satisfied with the work.

"Appointment was made for next day service (which was great) after buying 2 hours labor for $99 using Angie deal. There was a $45 travel charge to come up to Monument from Colorado Springs. Plumber quickly fixed the two leaky Delta faucets and diagnosed that the cold water supply pipe leak (under bathroom sink) will require a brand new Delta faucet. He gave recommendation to go and order the new faucet on the Delta website. Next he spent 5-10 minutes to troubleshoot the high water pressure issue - he stated it could be the main water pressure regulator, the hot water tank temp-pressure relief valve (which was leaking slightly), or the water expansion tank. He gave me instructions on how to increase the air pressure in the expansion tank with an bicycle air pump, told me to call back if it didn't work, and then left. This was all completed within 45 minutes out of the two hours purchased. I paid for the faucet parts and travel fee. I followed the instructions to increase the air pressure in the water expansion tank later that day but couldn't reduce the house water pressure down to nominal levels. I called the next day as instructed and they then told me I would need to replace the water pressure regulator and it would cost $289 plus travel fee. I explained that the plumber left early without solving the high water pressure issue and that there was unused time that I felt should have been spent on working this issue when he was there. They offered to waive the travel fee but told me that she could not separate the labor and the parts to replace the water pressure regulator. She was not able to quantify what part of the $289 was labor and which was the part cost. I expressed my disappointment but she did not offer any other options. I then decided to call another plumber on Angies List and give the business to someone else due to the lack of satisfaction for this part of the service. I got it fixed later that week.


Update: In response to the company's response - I guess my basic question is why couldn't he have spent the rest of the 1 hour and 15 minutes troubleshooting the water expansion tank himself? or the PRV after that? It seems unfair to task the customer to do extra troubleshooting when there was plenty of time left for the professional (who knows what he is doing) to work on problem. Instead he left early and apologized that he had to take another phone call on his way out the door. I am considered a pretty down-to-earth, reasonable guy, but this just left me scratchin' my head. 

Update: To be fair on positive things as well - I am happy to report that I took the plumber's advice to check out the Delta website.  I contacted them and explained the diagnosis of a crack in the copper pipe below the sink. They asked for photos (which I took and sent via my phone) and they are currently sending a new faucet set for me (the original is discontinued - so hopefully they are sending something close to the original style). So that was good advice and great service (life time warranty) for Delta faucets!"

"Initially I contacted Greg because I had received estimates from other plumbing contractors that did not seem quite right, and were very far apart in price. I explained this to Greg over the phone and he agreed to come and give me an estimate. What we wanted to accomplish was not an easy task. We were looking to install a natural gas line in order to convert our electric oven and dryer to gas. And because we had received an initial estimate from another contractor at a very low price we had already ordered the new appliances. Knowing this Greg took the time to come to our house after business hours to give us an estimate and explain what the job would actually entail. Which the other contractor never did. One of the complications this job entailed was the location of our natural gas service, and the location of where the gas line would need to run in order to connect the appliances. What we did not know was that the other contractor had planned on running the gas line entirely on the outside of our house, which would not have been acceptable and would have been an unsightly way to achieve what we wanted. Greg took a lot of time figuring out how we could achieve our goal in the most efficient way and still come close to the low estimate we had received from the other contractor. He provided a very fair and reasonable estimate and even rearranged his schedule to accommodate our timetable based on when we were expecting the appliances to be delivered. He performed the work quickly and efficiently and the work was approved with no issues for the permits. He even came and helped us get the dryer hooked up to the gas line once it was delivered. I have nothing but praising things to say about his work, his prices, and his integrity!  
"

"The service call went very well. The technician performed some tests, readjusted the water level and flow and then pronounced that I really didn't need a new toilet."

"Great! All of our requests were exceeded! They were on Budget and on time!! We searched for quite a while before choosing a contractor... Very glad that we chose Improvement Pros LLC. They kept us in the loop every step of the way and there were no surprises or overruns! Very Professional and Personable! I highly recommend this Company?."

"Freezer was given to us by my mother who bought it new in 1993. When we plugged it in it wouldn’t get cold. I Was expecting a large delivery of beef so time was critical. Paul was very responsive and arranged in short notice to have an experienced technician, Jesus, come do the repair, even located replacement parts which based on age was a challenge. Very professional and knowledgeable. Highly recommend."

"Dwayne was prompt on-time installed water heater properly and was easy to talk with"

"These men did an amazing job! James and his crew, Kyle, Aaron and Wuinder remodeled my stairs, installed new flooring in my kitchen, repaired and textured my drywall and painted. The job was finished on time and within budget, no surprises. They were respectful of my home and were neat and tidy. I have already rehired them to do more work. I highly recommend James and Crew!"