Get matched with top carpet repair, refasten, or stretchers in Vienna, MD

"He was on time, did an excellent job of repairing the carpet and was personable and polite."

"They did a great job power stretching our carpets. They called the night before to confirm our appointment and showed up on time for the actual appointment."

"The person who called me what a source of information and answered all of my questions to my satisfaction. He was able to give me a rough estimate of what to expect financially as well as explained the process of carpet repair. I opted to not move forward with the carpet repair option as it didn't seem to be the best fix for my specific situation. However, with my better understanding of the process and service, I would consider this company in the future for carpet repair."

"a very great company would use them again"

"Bill Martins Flood Crew is excellent. In December, just before Christmas, my finished rec room flooded when my sump pump failed--soaked carpet, cardboard boxes, books, furniture with sewer water. I thought I would not find anybody this time of year to help me. But I called Bill Martins from Flood Crew, and he came out right away. He looked at the basement and gave me an analysis of my damage on the spot. He was wonderful. He took care of getting detailed estimates to my insurance company and then made arrangements for me with all the needed specialists. First, I wouldn't have known where to start, and second I wouldn't have had a clue whom to call. I needed crews to remove the carpet, cut out drywall all around to dry it out, check for mold, test for asbestos, and then remove everything. And, of course, fixing the sump pump, installing flooring, putting everything back, and lots of details in between. All of this obviously can't be completed in a week or even a month. My work was not the only project that busy contractors had. My situation was far more complicated than I thought it would be. Ultimately, it took four months, which I thought was very reasonable. And the result is so beautiful--no corners cut, no putting up with mediocre results, all this for the same price and time or less than others quote. Be patient. Be flexible. Talk with Bill about the results you want. Listen to suggestions. Your results will be beyond anything you thought was possible."

"He showed up on time and did what i needed done"

"Great job! I don't know how they did it, but Carpet Clinic restored my sagging, dirty, ten year old carpeting to nearly new condition. Can wait to bring them back to do the rest of the house."

"Great company, really good communication, and good service."

"I called for an emergency roof repair and spoke to Melissa. She scheduled me for the same day, during the rain. I also asked if she could look in my attic for any damage and mold from my repair last year. Dale came out, within the hour, and fixed the oddly loosened shingles. He also took the time to look around my entire attic, not just the area where the leak had been. Thankfully, i had no leaks, stains or mold. He was professional, polite and punctual. He did mention my roof was old and would need replacing soon, and asked if I would like a free estimate. I received excellent and prompt service at a good price, and couldn't be more pleased with Melissa and Dale. Keep up the good work and appreciate you coming out during the rain!
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"We had a pipe break in our second floor bathroom. We were able to stop the leak the morning after the leak happened, and we called our insurance, and they told to call S I restoration. They sent out a crew of 4 or 5 people, tore out the carpet, and set up fans that eventually dried everything out. We started to notice that it was a while before anyone from SI restoration would come in and actually start the restoration. The demolition crew was very prompt, but not the restoration crew. When they finally would come out, they would only work for 2-3 hours and then they would disappear. The work they did was very good. The bad news is that they would send out workers and there would be very inexperienced supervisors of the workers that would come out. When the supervision is bad, the workers don't seem to work all that hard. We complained to our insurance agent because we hired them upon his recommendation, he was disappointed in them. We tried to talk to the owners, but they were out of town, and the people that they sent were so inexperienced, it was nearly impossible to work with them. We simply wanted to get the work done. My husband complained to the company and things improved from there. From there, the work started to pick up. One thing that really upset me was that they turned in hours into the insurance company that both myself, and the inexperienced supervisor knew wasn't accurate. The good news again, is that once they finally completed the job, was that it was a very good job. The bad news was that it was very poorly managed."