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Best HVAC company ever! 

They went above and beyond to fix repairs right away.  Came out rather quickly and stayed as long as it took to figure out the problem.  Their customer service is all around excellent!  I originally called at 4:00 am in the morning and got an actual human voice who respectfully listened to me and was ready to help.  Promises were always kept on calling me back and calling to let me know the tech was on his way including an email was sent as well!  The tech's are extremely knowledgeable/experienced!  Pride is taken in their work in making sure the problem is fixed RIGHT, not just assuming.  They are all very pleasant to deal with in every aspect.  I highly recommend them and will never call another HVAC company again.

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"Aside from installing a new Carrier gas furnace, they installed a state-of-the-art thermostat. The comfort specialist, Chris B., was very responsive and helpful in helping me decide what to buy, as well as providing help after installation. The two installers, Chris M. and Justin B. were very personable and very neat during removal and installation of the furnaces. Overall, very satisfied. Very commendable job."

"My AC failed and I had limited time to find a good solution, I made a phone call to Relax HVAC based on the online reviews and it was a great decision. Nasser came to check the situation, he gave a very detailed and comprehensive overview of the situation and provided with the options I had. I decided to replace the unit, Nasser went above and beyond to find a unit delivery service but there was nothing available over the weekend so this gentleman went for unit pick up himself and finished the installation within a day from my initial call. Moreover, the provided price was very reasonable.I can't be more happy with the outcome and highly recommend Relax HVAC"

"Installation went very well. New system and peace of mind."

"I've been pleased with Polar Bear since they installed my A/C 16-17 years ago. Always prompt response to any problem, always knowledgeable professionals. Now it's time for a new system, I was walked through my options with no pressure to spend more, just the info on variables, and an offer of a discount, and very flexible deposit/payment arrangement. Great company."

"Customer service. salesman and installation was excellent"

"Everyone is very experienced at their job and knows what they are doing. This made the whole process very smooth, from interactions over the phone with Danny and the receptionist, estimates and troubleshooting with John, and day-of install with Diego. And most importantly, the actual install of the HVAC equipment was very neat, tidy, and professional. Everything is level and lines up together, seams are sealed, wiring and piping is all neatly routed. A quality install matters more than what brand you choose, and these guys do a great job. I also want to mention that they continued working hard despite how it not only poured rain the day of my install, but the power also went out and they had to work in the dark for a little while."

"it was great. Matt came out and priced the system. then some time later, jose and stuart came in to install. they informed me of potential non-hvac issues they noticed and mentioned that small changes had to be made due to layout and parts. which I was ok with. the hvac works great"

"Installers were very professional and courtesy."

"Everything went well!  They did accidentally bring the wrong equipment at first because of a paperwork mixup at the home office, but they corrected it quickly and even upgraded my outdoor heat pump unit as compensation for the mistake.  That did cause them to have to drive to the Lennox distribution center and back, setting the install completion back a couple of hours.  I guess for that I have to knock them on "quality".
But other than that, everything went smoothly.  They were professional and courteous.  They also called back the next day to check on everything and make sure that everything was satisfactory and to apologize for the mixup.
Thanks, Modern Mech!
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