Get matched with top water heater installers and replacers in Wake Forest, NC

"Answered all my questions and dealt with my concerns. Made sure I got all rebates and/or discounts I qualified for. Guys who installed it were great. So far, overall good experience. Waiting for rebate check from heat pump manufacturer."

"I set up an appointment for a quote from Cape Fear based on a recommendation from a neighbor, and Justin came on time (he actually called and asked if it would be OK if he came early). He was easy to work with, seemed very knowledgeable, and very thorough as he looked at my current setup and discussed the various options for replacement. I liked some of the recommendations he made as far as adjusting some of the duct routing to ease air flow. I decided to have him quote a 2-ton Trane XL16c packaged AC / Gas Furnace unit and XL16c hybrid (AC and gas furnace / heat pump), which was brand new at the time - it wasn't even in their system yet. When I was provided with a quote, the paper listed the 3-ton unit since the 2-ton unit was so new, but Justin assured me that the price was for the 2-ton unit. I received another quote for the same unit from a different company, and the price was significantly lower. So, I went back to Justin and asked him to double check the price. He did confirm that the price listed on my quote was for a 3-ton unit and provided a new number for the 2-ton unit, but I was left with a bad feeling over what would have happened if I hadn't received a competitive quote and questioned them. Also, the other company I dealt with talked with the Trane rep, and stated while the XL16C gas pack was available in a 2-ton unit, the hybrid unit (with gas furnace and heat pump) was not available in a 2-ton unit. This quote process was at the end of December, and they offered an extra $500 off if we would install before the end of the year. Would they have taken the money for a 3-ton unit and only delivered a 2-ton unit, or would they have realized the error when I went to pay and said 'we quoted you the wrong price'? If I ordered the hybrid unit and paid for a 2-ton unit, what would have been delivered? These could have been honest mistakes or not - I really have no way of knowing. In the end, I didn't feel comfortable with the way the quote process went, so I decided to go with another vendor."

"I felt extremely cared for by the whole company. They were clear with what they were able to do, what the problems were, etc.. I was given an extreme amount of attention and I was so impressed with the work that I ended up going ahead and having them replace my hot water heater because I could trust that it was going to be done right."

"Removed old hot water tank and replaced it with a tankless hot water heater. Work was done in crawl space with less than six feet height available in work area. All done in a few hours last September. It's now the following August (11 months or so later). Everything seems to be working okay. Workmen were polite, professional, timely, focused on the job, carried away all the old parts and cleaned up well---we were quite pleased with the whole process."

"Installed tankless water heater in garage, removed old water heater from my attic, added a utility sink to my garage"

"Our tankless water heater wasn't working. They were at my home within an hour of when I called them, even though it wasn't an emergency. Fixed it promptly at an incredibly reasonable price. They will be my go-to plumbing service from this point forward."

Out The Door Plumbing provides reliable and affordable plumbing services in Raleigh for both residential and commercial clients. Specializing in everything from leak detection and drain cleaning to water heater installation and emergency plumbing repairs, their skilled technicians ensure prompt and high-quality service. With a focus on customer satisfaction, Out The Door Plumbing is known for its transparent pricing, professionalism, and commitment to excellence. Whether it’s a simple repair or a major installation, they are dedicated to meeting all your plumbing needs efficiently and effectively. Contact us to schedule all types of reliable Plumbing Services in Raleigh, NC (serves the Triangle area). Ask about our proprietary Organic Drain Cleaning Products to keep your drains clear year round! Call 919-777-4383 Today! Veteran-owned and operated. Located: 517 Pylon Dr Ste 223, Raleigh, NC 27606.\n

"They were so expensive. I used them for my hot water heater and I am still paying that off 1 1/2 years later. I can't fathom getting a tub replaced by them. Sorry guys. The first man who I met was super nice, but I can't afford it...especially not after all the trouble, you guys had with obtaining the right water heater..."

"They were prompt to respond when our water heater died and had to be replaced. They were very professional and considerate of our tenant. Excellent work—would hire again in a heartbeat."

"Very professional, explained things as they went along, even came back in two days to help me re-light the pilot light on my new gas water heater so I would know what to do."