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Find Fire or smoke damage recovery pros in Warren

Avatar for MJM Restoration LLC
MJM Restoration LLC
4.8(
40
)

Serving Warren, MI and surrounding areas

Angi Approved

In business since 2009

Free estimates

Emergency services offered

"Don’t make the same mistake I did—look for another contractor. I found MJM Restoration on Angie’s List based on good reviews, but they were misleading. I had termite damage on the front wall of my home requiring minimally drywall repair, and including a large picture window that needed replacing. Initially, communication was great, but it quickly declined. The project, which started around the Fourth of July, was plagued by poor communication. I shared my contact information for texts and emails, as I work during the day, and can’t always pick up the phone. Despite that, promises to call and schedule were frequently broken, and I often waited for appointments that were canceled or moved. Recently, one of these cancellations was for illness, which I understood. However, after confirming a visit for the same time tomorrow (8:30 AM), still no one showed the next morning. I reached out was told they were showing up at around 10am. My inquiry about the delay, and saying I could make 10am work though, received a dismissive “K.” (Included pictures) They showed up at 10:30 AM without any apology or even acknowledgement of the tardiness. This attitude was consistent throughout the project. The job turned out being smaller than anticipated. The window framing needed only 6 inches replaced on two corners, rather than a major rebuild. The drywall was to be removed and replaced 1 ft around the window, installation installed, but only needed two sections around the window replaced, and only a small piece of installation was required. When I asked if the bill would be adjusted since less work was needed, I was told the subcontractors charge by the day, regardless of hours worked, but I would think you’d have them do the full job/replacement then since you’re paying for it anyway. It seemed odd to pay them the same for 2 hours as for 8, but if that’s their policy, fine. They did give me a $200 material credit, which although I appreciated, it only amounted to a 4% discount on the total bill. All these would have been forgiven if the job turned out great but it didn’t. I will say the custom Anderson window is beautiful and the team that installed was stellar. They were very professional, explained everything they did, and were speedy. A different subcontractor came in to finish up the wall. The baseboards as you can see in the pictures had a huge gap once they were replaced. There was no gaps, cracking or separation of the baseboards prior to this. Recently had the hardwood floors done, along with baseboards/shoe molding replaced, so I know this. I brought this to their attention after day one, and it was told it would be fixed the next day. Their fix was to fill it with caulk and paint it, poorly I might add; lines not clean, dipping in the caulk as you can see. I get many baseboards have some gaps and need to be caulked but this gap was significant. Seeing as it wasn’t there before, and it directly in front of where they replaced the drywall, I am to assume it’s from the drywall installation. Additionally, there was also paint left on the light switch cover, tape and little plastic piece left stuck to the wall, and floor dusty when he left. It just seemed rushed, and not a professional job. When I inquired about this gap and its “remedy”, I was told it’s common practice. I asked for someone to come look at since it was severe. Someone did, I was told it’s the 2X4’s and the wall isn’t straight so they can’t fix the gap. They did offered to have the same sub back to clean up the lines and fill in the dips, after my prior experiences, I declined. Overall, I was disappointed with the professionalism and quality of work. The rushed finish and unresolved issues reflect poorly on the business quality. I expected better attention to detail and professionalism, and I won’t be using their services again, and would urge you to look elsewhere."
Additional Photos
Additional Photos
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2 neighbors recently requested a quote
Recommended by97%of homeowners
Avatar for Advance Restoration, LLC
Advance Restoration, LLC
4.4(
40
)

Serving Warren, MI and surrounding areas

Angi Approved

In business since 2006

Emergency services offered

Credit card accepted

"Do not use this company. They are scammers and crooks and will cause you to lose everything. I went through a devastating house fire and lost everything and they have made the situation a total nightmare. It?s been almost 2 years and I have no house and no relief in sight. I feel victimized all over again. It?s ruined my faith in humanity. Please save yourself the grief and use anybody else. Do not use this company. The owner is a crook. "
Restoration of Residence afteFire and Smoke Damage
Restoration of Residence afteFire and Smoke Damage
Bathroom
Kitchen
Bedroom

+5

Response time4 days
50 neighbors recently requested a quote
Recommended by77%of homeowners
Avatar for WaterBGone Basement Waterproofing
WaterBGone Basement Waterproofing
4.9(
108
)

Serving Warren, MI and surrounding areas

In business since 1985

Free estimates

Emergency services offered

"Terrible experience spent so much money with a guaranteed warranty for accepted job only to find he wasn't so nice and polite once I pointed out issues with incoming water issues remain the same, as if no work had been done. His own worker told me alone in private "I told him more should have been done." Joseph Safie aka Joey Safie works under Licensed Number 2102196780, which is SAS Services, Inc. - Don't let him scream at you when you have a warranty problem or bully you telling you that you have the wrong company, review the license on contract. The company is licensed under SAS Services, Inc - check out reviews under that name. Joey refused to honor his promise on workmanship or warranty, and only offered to charge me thousands more with no proof of drainage connection on work performed. Zero Integrity and Honor of Workmanship. Don't endure the drama of his Jekyl and Hyde persona of this contractor that works under licensed name SAS Services, Inc. (look up reviews there before anything else)."
Internal drain system the connection is a bleeder  that next to the  storm drain or sump pump
Additional Photos
Recommended by93%of homeowners
Avatar for Andy's Statewide
Andy's Statewide
4.7(
650
)

Serving Warren, MI and surrounding areas

In business since 1979

Emergency services offered

Credit card accepted

"While I will also update my Google review from a few years back (bums me out that they won't let you make a new one), I wanted to ensure I notated elsewhere that my technician, Khaled Al Haraz, was absolutely wonderful. Very helpful and got my issue addressed quickly and kindly. I have been treated very well by this company overall, and will absolutely pester them again for any air conditioning and furnace issues I get in the future. "
Andy's Statewide Fleet
Andy's Statewide Exceptional Service Guarantee
Get your system tuned-up!
Recommended by90%of homeowners
Avatar for Acculevel Inc
Acculevel Inc
4.7(
182
)

Serving Warren, MI and surrounding areas

In business since 1996

Free estimates

Credit card accepted

"What made their service so good was their professionalism; they didn't stop working until the job was done. No matter what little problems came up, they kept going. They are excellent, professional, and very pleasant."
(Before image) Large crack and wall separation in basement
(Before Image) Bowed and cracked foundation wall
Installation of carbon fiber straps and epoxy to lock the foundation wall back into the proper position.
New basement drainage channels installed along the basement foundation walls
Installation of new egress window

+35

Recommended by92%of homeowners
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