Get matched with top window a/c unit service or relocation pros in Waterford, VA

"Technician arrived and promptly diagnosed an issue with pressure switch. He reset my unit to get it running again and left, in a hurry. $69 for a 10-15 minute visit. Only thing is, once he left, the unit stopped again and I had to call to have him come back. Looking closer, he diagnosed a bigger problem (electrical board) and had to order the item. We paid for rush delivery and waited for him all day the next day, only to find out late that it would be delayed an extra day. Eventually the part arrived and the repair was made in a matter of minutes."

"One of the best contractor experiences we have ever had. Jim called the day before to confirm the appointment. Larry the Plumber was so nice to deal with. He put on she covers to protect my wood floors, worked very neatly and gave us some tips about ongoing maintenance. He did a perfect job. This review us for Petro in central NJ. i was not able to change the company location. We hired them through Amazon."

"I called the day before a heat wave was due to hit the DC area when my air conditioning was not working. Trevor Briggs came that day to our home and diagnosed the problem to be a faulty fan motor. Our air conditioning unit is old, more than 18 years, nd he easily could have told us we needed something more. He also gave us advice on what we should be thinking in terms of future replacement."

"Update: 7/1/2021 - I had Neighborhood Specialists come out and replace/upgrade two furnaces, two AC units, water heater, and air filtration system in our new home. Once again, stellar service! Neighborhood Specialists have been my go-to for many years now. Everything from AC repairs on my old AC unit, whole house humidifier install, to replacing the AC and Furnace completely. Dependable, on-time, professional, honest, and a great value. I have recommended them to many neighbors and friends. You will not be disappointed!"

"Very pleased. Our 18 year old AC unit needed a charge. Aside from the fact that R-22 is almost extinct, the unit ran fairly well for a builder grade 10 seer. R-22 is quite costly these days. Service call was made with a fast response during a busy period. The unit was charged and inspected and the house cooled down. During the inspection it was noted that the gas furnace was rusted to a point where the gas valve had to be turned off. Time for a new system. AC and furnace replaced. There was one minor glitch but it was resolved. This glitch was no fault of the installers. The unit is up and running perfectly. There was no up selling. I had done my research and chose a system within our budget that would work well and it does. I chose Pope’s because a few years back they came out and gave me advice on my DIY thermostat replacement with no charge. I wrote a review back then and said I would call them when I needed service. They seem to operate under the radar - no TV advertising as far as I know. Their price is fair and I will be calling them shortly again to replace a gas water heater. Thanks"

"Service guy very professional ... explained problem with AC .. would use this company again."

"I chose to call this provider because of his high references and proximity to my house.  Mr. Singh took my phone call and was at my house within the hour.  He was incredibly prompt and courteous.  He pulled out my refrigerator and diagnosed the issue in a matter of minutes.  He showed me where the relay compressor was located and what it should be doing and how it should look.  He mentioned that it might of blown during a storm or power outage.  He had the part on him and offered to replace it immediately.  I had him replace the piece and he was done within 10 minutes.  He gave me some recommendations including on how to reset my refrigerator and also to buy a surge protector to plug my refrigerator into (so that this does not happen again).  He cleaned up the area that he was working in, which he didn't need to (when he pulled my frig out, there was tons of dirt and dust underneath). His company supports all appliances and HVAC and I requested a quote for an AC checkup.  I will be calling US Appliances and Services again in a month or so before I need to turn on my AC.   
"

"The driver arrived in a large SUV (though we had discussed a sedan) because he thought we would be more comfortable in a larger car.  He was polite and professional and helpful.  The ride was nice and quick - and we arrived at Dulles without any problems.
I will definitely use the service again and would recommend to others.
"

"A/C stopped working during a heat wave. Called a few places. Everyone else wanted twice as much for the service call and would be a day later. After contacting Plasters they said they could be out that day. They called back a few hours later too say they would be there in a half hour. They showed up 20 minutes later! Everyone I dealt with was very nice. They did not want to just throw parts at it either. I had a gas valve put on the furnace this past winter by another company and don't feel like I got the same bang for buck that I got from Plasters. I will ONLY use Plasters again."

"Everything went well, the technician was nice and seemed competent. My problem is with the billing. I purchased my service through Angies List. Climatic keeps billing me for the service. I have now received a bill that says I am 90 days past due. I take my credit rating seriously. I will AGAIN spend my time to straighten this out, as I did a few months ago. The 20$ I saved going through Angies List is not worth hassle."