Get matched with top window a/c unit service or relocation pros in Waterford, VA

"Going to take two visits, but that is because they wanted to see if when the unit thawed the fan was still working and save me over $1000. Turns out the fan is shot. So, calling them back, but I know they will be able to fix it. They have done work for me on this unit before. They cannot service all units, as I have a business and they weren't able to fix that one. But, they said that when they got there and looked at it before they spent a lot of time or money on parts, so at least they are honest."

"It was a superb experience. From the visit by Bruce the sales representative to the installation day to the follow-up from Petro, every single person we interacted with was helpful and professional. When Bruce arrived to do the assessment, we spent time going over the heating needs in the house. After a thorough inspection and measurement of the house, we sat down. He showed me a few options, all of which were going to provide good service. I ordered a unit at the end of that meeting. The installation day was just terrific- the entire work crew that showed up were everything I would hope to find: Upbeat, informative, hard-working, focused. The job was finished before end of day as promised. The heater room is now immaculate, with new piping and a new heater. It was like watching a pit crew at a NASCAR race. Everyone had their tasks, they moved carefully but quickly. The materials were all laid out in order, etc. Just a totally professional approach to their work. The crew boss answered any questions I had. The follow-up for a normal inspection of the furnace chimney was scheduled the day after the installation. I’ve gotten calls to insure we are satisfied with the work. Satisfied barely covers it- I am pleased to write this kind of review. Without hesitation I will recommend Petro to friends and family throughout the Philly area. Peter A. Elkins Park"

"The unit was serviced twice and then later replaced. Other than the inconvenience of having them come three times (due to the home warranty company) , they final product works and was installed professionally.
"

"I called the day before a heat wave was due to hit the DC area when my air conditioning was not working. Trevor Briggs came that day to our home and diagnosed the problem to be a faulty fan motor. Our air conditioning unit is old, more than 18 years, nd he easily could have told us we needed something more. He also gave us advice on what we should be thinking in terms of future replacement."

"Update: 7/1/2021 - I had Neighborhood Specialists come out and replace/upgrade two furnaces, two AC units, water heater, and air filtration system in our new home. Once again, stellar service! Neighborhood Specialists have been my go-to for many years now. Everything from AC repairs on my old AC unit, whole house humidifier install, to replacing the AC and Furnace completely. Dependable, on-time, professional, honest, and a great value. I have recommended them to many neighbors and friends. You will not be disappointed!"

"Very pleased. Our 18 year old AC unit needed a charge. Aside from the fact that R-22 is almost extinct, the unit ran fairly well for a builder grade 10 seer. R-22 is quite costly these days. Service call was made with a fast response during a busy period. The unit was charged and inspected and the house cooled down. During the inspection it was noted that the gas furnace was rusted to a point where the gas valve had to be turned off. Time for a new system. AC and furnace replaced. There was one minor glitch but it was resolved. This glitch was no fault of the installers. The unit is up and running perfectly. There was no up selling. I had done my research and chose a system within our budget that would work well and it does. I chose Pope’s because a few years back they came out and gave me advice on my DIY thermostat replacement with no charge. I wrote a review back then and said I would call them when I needed service. They seem to operate under the radar - no TV advertising as far as I know. Their price is fair and I will be calling them shortly again to replace a gas water heater. Thanks"

"Service guy very professional ... explained problem with AC .. would use this company again."

"We have used Manjit Singh for many years for any problems with our appliances and have always been happy. Recently our air conditioner went out and we used his services for this too. We received the same excellent advice and service from him for the air conditioner that we have come to expect. He always shows up at the time he tells you (no waiting around during a "window" of hours) and will give you honest advice about whether to repair or replace. We highly recommend Mr. Singh for any of your appliance and HVAC needs."

"Because of the unanticipated inclement weather, we called Boris the night before and he very cordially accepted the request to take my wife to the airport.   He arrived early, took care of the bags, and quickly got her off to her flight at National, entertaining her with stories along the way. Her return trip was equally uneventful.  We've used other limo services, but this was by far the most pleasant by far. We will be using Boris and his associates again in the future.
"

"These guys are nothing short of amazing. From the person answering the phone and setting up the appointment, to the tech coming out and addressing the issue. I have been using Plasters for a few years now and will never use anyone else. Their professionalism, work, knowledge and customer service are absolutely second to none."