Get matched with top fire or smoke damage recovery pros in Waterloo, IA

True North Restoration of Iowa is a locally owned and operated company that values honesty and integrity in all aspects of our business. Our dedicated team of professionals have years of hands-on experience, to provide innovative ideas and suggestions tailored to your projects. Our services are customized to your individual needs, paying close attention to the details of each project that we are involved with. Please feel free to contact us today!

"It went pretty good. They had to return to resolve the cover fit issue."

"Aaron was very accommodating in scheduling 2 separate trips, since I had to shift furniture between rooms, but not charging me extra for it. He didn't get out every stain, but then I knew a couple of them would be really difficult, if not impossible. Overall, a very good experience."

"Things I liked: David and his crew were extremely polite, personable, and professional. (The "three ps" of a good contractor.) They were willing to work around my schedule, particularly because of the later start. These guys were fast...like really fast. Got my job done in a day! Everything was explained to me, and I got some instructions on care and limitations of finishing over top of their trenches. They came back to do some brief touch-up work the next day, and left everything clean and tidy. David even worked around some of the goofy stuff in my basement. You know, the stuff you might find in a 100+ year-old house. All of the various drains, services, and pipes were left untouched, which is impressive because some of them were veeeeeery close to the perimeter where they were installing the drain. Lastly, my basement is now dry. Had a deluge of rain immediately following the work and I have not seen a drop! :D Things that could be improved on: Price - I mean, a price can always be lower, but their price is definitely fair for what is included. Their system was more expensive than some of their competitors, but there were several things about it that I preferred over others. Punctuality - The digital appointment card I was sent was for 8 AM so I was under the impression that they would arrive then (or soon after). I called at 9 to check in and was told they'd be there at 12:30 PM. This was not a problem for me, but I wish I had been told that earlier. Granted, the appointment I was sent could have just be left at the default time. Either way, not a big deal, but a bit of miscommunication. Bottom line: David and his crew were excellent. I would hire them again. My basement is dry. :D"

"Quality work with a lifetime guarantee on no cracks and a dry basement. I originally had a problem with the way an employee explained the warranty to me. She indicated that it was void because I had not contacted the company within 30 of my brother's death. However, a spokesperson from the company today told me that that was incorrect information. They are restoring the lifetime warranty in my name at no charge. I am pleased with how they handled my complaint."

"PuroClean showed up and began immediately to dry the damage floors. They also worked with our insurance company helping them understand the damage caused by the leak in a very short time, like less than a week. They were professional and provided Value for the their work including drying the damp areas from below the floor and above removing the possibility of a mold issue."

"He's awesome. I wouldn't have anyone else do it. I would recommend him for everyone."

Steamatic has over 40 years experience in the cleaning industry. We are a full service contractor, meaning we can handle your resotration job from start to finish including mitigation and the entire rebuilding process. We are licensed general contractors and Steamatic technicians are IICRC certified in fire, water and mold restoration. We offer 24 hour service on emergency services which includes fire and water mitigation.

"Customer service was excellent, able to get me in within a few days, friendly, prompt, quality cleaning, good price."

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