
Serving Wauchula, FL and surrounding areas
Approved
In business since 1987
Emergency services offered
Warranties offered
"1. Work quality hard to see, since duct is in the attic. There were 2 installers who were enthusiastic to do the work and cleaned up, besides disposing the old duct. I did NOT get a picture of the finished work -- that would help! 2. Customer Service was inconclusive, since my initial email of concern was never answered. I received blank email invoices for a deposit receipt. Their customer service were courteous. However, I never thought I was speaking directly to the Company--when calling you had to choose which of 3 different Businesses you wanted ?? The Sales Person was very effective in noting the work and location, where the work took place. He collected a deposit for which he emailed me a blank receipt for deposit. Unfortunately, after departing, he could not be bothered in rectifying the situation and referred me back to that customer service/ Call Center. FYI: NO ONE connected with this Job followed up!! 3. The value for money can only be answered by what my need was, and the affordability. This part worked out very well for me. I had one "problem duct" causing a ceiling vent leak. I could not afford to get the whole house re-ducted, thus, I needed to address the direct problem at hand: replacing one duct, which was better than repair! This is where ONE AIR really came through by just replacing with one NEW DUCT. As result, I paid an affordable fraction of price to accomplish the immediate cause. This bought me time for when I can afford to replenish the whole house. With this consideration and trial I WOULD HIRE THEM AGAIN --AND hopefully the Company will have settled to improve communications. Thank you Angi P.S. I originally wanted to use Strong on your list. James (Owner) kept me waiting 2 Weeks, stalling and then says he wanted to charge $140.00 just to come and see what the job was. After, that he was hard to contact with no response -- and this is how the course went. I decided to contact someone else. I would not consider Strong Unlimited AT ALL!!"





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