Get matched with top sewer main install, replace or repairers in Waynesville, OH

"Nightmare experience with these guys -they?re extremely unprofessional. #1 Sales team didn?t inform me of all my options for HVAC repair. Promised I?d be taken care of when furnace went out in the dead of winter but they couldn?t get out to see me for another 4 days without heat. House got down to 40 degrees!! #2 Technicians informed me that what I wanted to do involving Furnace and AC replacement would be an upcharge.. management consented but they would have to come back a separate day to finish#3 On the day they were supposed to come back the never called or showed up? I was never put on the schedule. They had to come back again #4 They finally finished furnace and Ac replacement.. but I called for a plumbing issue a few weeks later. And they called to say they could no longer make it out to me? reschedule yet again! And even though I paid for their membership it?s not showing up on my account People have lives that they put on hold to take the day off of work, will NEVER use again"

"Our experience with Logan Services was very disappointing. I told Andy (the Logan salesperson) in person and in writing that we would like to keep our analog thermostat, instead of getting a new, smart thermostat (we already have a smart thermostat for an existing system, and we prefer the analog functionality). He said of course. On installation day, the installer informed me that the new system required a smart thermostat. So we had to accept a new, smart thermostat. The detailed quote Andy provided for the replacement of our A/C and heating units included a manufacturer rebate and tax credit that would be refunded to us after the installation. The system we selected would be eligible for a $1400 rebate and a $1200 tax credit on our 2024 return. Three days after our installation, the Logan office called to follow up on the new system. I asked at that time how I could claim the manufacturer's rebate, because there wasn't a form or application in any of the paperwork I received. I was told that Logan would apply for the rebate and I should receive it in 6-8 weeks. It is now more than 8 weeks later, and I have not received anything from Trane. Now Logan claims that the rebate must have already been applied to the cost of our system. This is not true. The price Logan quoted remained the same from the original quote to the final invoice, and it did not include a deduction for a rebate. I do not recommend doing business with Logan."

"Were on time and upfront regarding the repairs and the cost. Technician was very professional, thorough, and left job site cleaner than when he arrived. Would hire again. "

"Zach and his crew were efficient, listened to my concerns and addresses them. After project was complete they spent the entire next day, repairing lawn, brought in top soil, grass seed, straw. All I can say is wow! If I could have rated them above 5 stars I would have."

"Homeowners beware. This company does not do what they say. They destroyed our yard and gave reassurances theyâ d be back to fix and finish the job. Nothing was done and about 50% was done of what they were paid to do. We are trusting people and paid in full as we were assured they would be back to finish and clean up and fix the damages. No. Kyle is extremely unprofessional and certainly not trustworthy. His excuse now after letting time run out with the BBB is that we wouldnâ t pay in full if it wasnâ t correct. We were scammed by this complany. He now acts like and actually said we are trying to swindle money from him. That couldnâ t be further from the truth. All weâ ve asked is for him to do what he says. Itâ s a shame that people and companies like this exist. His attitude on the job site is beyond rude and unprofessional. He would barge into our home with out knocking to the point my wife was uncomfortable being home when he was there. Protect your friends and family from this awful company."

"We started our pond project in 08/2024. 12/25 and the pond is still not done! We didn?t get all the paid Bentonite installed. The seeds for the grass are still not down, the bridge is at the wrong spot and the platform is too small and the rocks are also still not placed where they should be. I?m very disappointed with the work I got and concerned as well, after what I heard saying about your business practices!"

"very timely and used them a lot and courteous and knowledge everything was taken care of i had a couple other questions he answered and explained things and what was still happening with the sink and that it wasn't installed correctly and he explained all this very helpful."

"Well. The team was efficient"

"left sink with putty all over "

"no"