Get matched with top water heater repair or service pros in West-Mystic, CT

"Had a client in a multi family situation who needed a tremendous amount of existing cast iron replaced in one day. Matthew was hired to remove and replace with new pvc. Got it done in a timely manner so residents would not be down all day and could turn the water back on quickly.Would highly recommended to anyone with all plumbing repairs."

"Work was done professionally and quickly"

"I had my refrigerator water hooked up. He responded quick and got the job done. Great attitude."

"The job was quick and efficient .service techs where knowledgeable and pleasant reasonably priced and within quoted price."

"Never received quote for the service. They contacted me ask for a picture of the old boiler which I sent but never was contacted by them again."

"I called and asked for an estimate to convert my DHW from the oil boiler tankless coil to a 50 gallon A.O. Smith Hybrid water heater. The owner gave me an estimate same day and was able to do the installation later in the week after calling him last minute. Him and his crew were on time, very quick, extremely OCD on pipe placement and appearance of their work, and tested everything before they left. I made things difficult on them with the short timeframe and having the electrician here at the same time but they didn t complain and worked great with the electricians to get the project done for us. I had 8 different companies give me estimates and hands down they were best pricing, most honest, and friendliest company I worked with!"

"Excellent, prompt service. Reasonable pricing will definitely call them first if I need help again."

"Service provider arrived as scheduled and performed the service promptly."

"Not the best, but I guess not the worst either.
They did the door blower test which revealed different air leaks in the house. They sealed around some of the doors in the home, installed some door sweeps, caulked around baseboard registers etc. However, the work was far from consistent and less than professional in quality.
There are 15 registers / returns in the home and we were told they would caulk around them all, they caulked around 7. 2 of which the caulking was so thin that it cracked before the next morning.
There are 3 sinks in the house where pipes were supposedly "foamed and insulated" on their report. There is no additional insulation visible anywhere that I can see.
We are entitle up to 40 CFL light bulbs in the home, however, even the 30 they said they changed were not completed.
For example:
-there are 2 nightstand lamps in the bedroom. One lamp received a CFL and the other wasn't touched.
-there is a hallway ceiling light that was supposed to be changed out with CFLs, but still has the same old bulbs.
-downstairs bathroom still has all three original bulbs
-two bedroom ceiling fans that take regular "A" type bulbs all have the same bulbs
I sent an email to the gentlemen who came out to the house asking if we could at least receive the extra bulbs. He did respond and said yes, but never got back in touch with me. After the general overall experience I did not bother chasing after them for a few more dollars worth of bulbs. However, the whole point is not the money, its the fact that these were all listed on the report and not completed accordingly.
They did recommend an insulation company to come in and give us a quote and also told us about different programs offered from the state which would allow us access to rebates for making home energy improvements. All in all, I guess it helped us to know where the air leaks were in the house, but the overall performance of the team was simply sub-par. They were nice, polite and somewhat informative but by no means "wowed" me.
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"We are very happy with all the services we have had done over the years. The only company we will use & recommend. The quality of work & the timely scheduling has impressed us very much & thankful!"