Get matched with top window a/c unit service or relocation pros in West Chester, OH

"Sam Childress showed up at the time we agreed upon. He is completely polite, professional, courteous, friendly, and he knows his business! Every time he went outside to his truck, he put on a fresh pair of 'booties' over his shoes to, as he put it, maintain professionalism! (It was sunny and dry today, too!) He examined the entire furnace hook-up, also the water heater (they are right next to each other). Turns out the furnace was installed without the correct parts, and the trap that needs to be cleaned as part of the maintenance is glued on, so it can't be cleaned! He's getting the correct parts and fixing that for me later this week. The parts are not part of the tune-up charge. He cleaned up everything, didn't really make any kind of a mess. He pointed out that the water heater is leaking, explained that where the leaking water touches the unit it's causing rust. He also cleaned off the water heater as we spoke.
Sam made me feel very confident that he knew what he was doing, and that he was interested in giving me great service for a great price. I appreciated his explanation of what he was doing, why the furnace was hooked up wrong and needed different parts, and his information on water heaters. I have found my go-to company for HVAC! I'm very happy with Sam and his work, and I highly recommend him to everyone getting ready for winter, and beyond!
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"Very good service at a fair price. Service Manager Nick gave no pressure options for my situation. I elected for a new install which was performed within two days. Nick was very knowledgeable and responsive to my questions and concerns. Joe and Kaleb did an amazingly good job integrating the new furnace. Thrown together old systems now look like one streamlined unit. It doesn't just "work," it was put in with some craftmanship (HVAC art). Will definitely continue to use this company."

"2nd fix on air conditioning. Could have easily told us we needed a new unit. Not the case. Quick fix. On time, very professional, and pleasant. Will always use this company!
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"Cincinnati Heating and Air Conditioning is our #1 HVAC contractor. No question. We have a Carrier Geothermal system which was installed several years ago. It developed a major defect which is rare for these systems. Usually a system like ours should last at least 30 years with no major issue. We hired initially hired another HVAC company to inspect our unit. The tech from the other company clearly had no idea what he was doing. We decided to look for another HVAC inspector. We called up Cincinnati HVAC. They responded in a timely manner and even better, they actually knew what they were doing. Elliot was able to isolate the problem & provided helpful insight on the best way to work with the original contractor with whom we have the warranty for repairs. Cincinnati HVAC will be the first company we call in the future. Don’t waste your time like we did by calling another HVAC company. These guys actually know what they are doing."

"We selected Blair Heating and Cooling to install a Trane Mini-split ductless AC system in our historic 100 year old house. The system has two compressors and a total of 6 indoor units. From the start, Greg Blair and his team went out of their way in suggesting ways to accomplish exactly what we wanted. His team sought our feedback on every decision made right down to the routes the outside lines took to make sure they were as integrated as possible. Even though the job was difficult as our house is a three-story brick house with terra cotta blocks in the walls and metal where you would think metal shouldn't be, all of them remained positive, helpful and really excellent. I can’t recommend Blair any higher. This is the second job they have done for us and they are definitely our only choice!!"

Veteran-Owned. Family-First. Built on Trust.\nWhen you need a hand around the house, you deserve someone who shows up on time, works with precision, and treats your home with respect.\nAs a military veteran and a dedicated family man, I know how important a safe, well-maintained home is for your loved ones. Hard work, integrity, and a commitment to excellence are built into everything I do. Whether you have a laundry list of small repairs, a honey-do list that’s getting out of hand, or a larger home improvement project, I have the hands-on experience to get it done efficiently and correctly the first time.\nNo job is too big or too small. From my family to yours, I take pride in delivering honest, high-quality workmanship you can count on. Let me handle the hard work so you can just enjoy your home.

Stacey's Mechanical LLC is based out of Alexandria ky, we do HVAC/R installs and service.

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Hi Tech gave an estimate over the phone and explained what would be included as part of cleaning furnace duct work.  Included in the price was to also clean the dryer vent while they were here.  They cut a hole in the bottom of the furnace, hooked up a large machine and began the duct cleaning.  They went around to each vent and cleaned them.  They also deodorized the vents. They put a cover over the hole in the furnace once they completed the work.

 It took quite awhile and so I spent the time working on the computer while they were here.  It went well and it was obvious that a cleaning was needed due to the amount of dirt extracted.  I noticed an improvement in the smell of the air and generally less dust but there wasn't as much change in the amount of dust in the house as I had hoped there would be. 

All in all I was content with the job even though the cost seemed rather high.  A former employee of theirs referred me to them and so I felt I could trust them. 

However, 3 months later when my dryer needed service, the technician told me that my dryer vent was clogged and not enough air was getting sucked out the dryer vent because it had not been cleaned in a long time.  He explained that the vent goes up into the attic and then to the outside.   I called Hi Tech because I didn't remember seeing the Hi Tech technicians go into the attic to clean the dryer vent when they were here as promised but at the time, I didn't think to ask them about it until after they had already left.  Hi Tech said that dryer vent cleaning was not written on my invoice and, therefore, they have no record of promising to clean the vent and so they did not clean it.  They refused to come back and clean the vent unless I paid an additional $140 which was about $20 more than their competitors charge.  I didn't think that was fair so I went with the competitor on the dryer vent cleaning. 

Maybe I should have stood by and watched more closely everything their technicians did.  Maybe I should have double checked the receipt they gave me.  Maybe I should have remembered to ask about the dryer vent cleaning before they left.  Lesson learned but the fact is, we had a verbal agreement over the phone of what would be included and it wasn't done.  I think they should have honored that verbal agreement or at least given me a discount on coming back out to clean the dryer vent.  Since they didn't, I probably won't use them in the future. 

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"Easy scheduling via the website. I was able to select the type of service needed and then was shown a list of times available (a 3 hour window).
Robert called about 20 minutes before he showed up to verify what needed to be done and when he would arrive. I quickly talked him through the issue and said there was a chance he might need to leave to get another part once he checked the line. I appreciated that he let me know up front what the process would be.
Once he was here, he was very professional and fixed the problem area in a short amount of time.
Thanks for the service!
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"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."