Get matched with top tankless water heater installers in Westerville, OH

"Unprofessional and Unreasonable pricing. I hired them last week to connect a refrigerator water line and move the water heater lines slightly away from the unit. While they did install a new shut-off valve and adjust the water heater lines, they failed to replace the existing copper refrigerator water line, even though it was very short, tight, and clearly not suitable. Instead of recommending a proper replacement, they tried to reuse the old copper line. As a result, the connection started leaking immediately when I pulled the refrigerator out, which is exactly what a professional should anticipate and prevent. The billing was also an issue. The technician arrived around 1:30 PM and finished by about 4:30 PM, which is roughly 3 hours of work, yet I was charged for 4.5 hours on an hourly basis plus parts. I had received other quotes for the same work in the $350?$450 range, but Jack L Plumbing charged $670, making them significantly more expensive with no added value."

"He installed my water heater on time, and on budget. He was aa real craftsman. He also cleaned up and left nothing behind but hot water."

"“ Robert was very, very professional and took the time to explain everything to me. He suggested which Sump Pump I should use and why, and explained every detail I needed to know in the future should a problem develop. He is a true professional! ”"

"Great job!"

"We just had had to have a new furnace put in because of course when it was very cold ours went out. We called Logan and they came out the next day. Ryan was very nice he walked me through everything we would get how it worked and how much it would cost. Once we decided on what we wanted they fit us in right away. Kyle Q and Hakim were at our house all day and finished in 1 day. They were very nice cleaned up everything and the Kyle went through everything with us to make sure we understood everything! They have all been very helpful and I would recommend them to anyone!!"

"They were responsive, came when they said they would, texted to alert when on the way, and performed the job thoroughly."

"My experience with this company unfortunately was not what I expected. I was blamed for every single thing that went wrong (which some was but, in my opinion not all), even suggested I asked my husband questions, made me feel like I was back in the 1950s. The services I hired were a pot filler and gas line plumbing installs. The pot filler I purchased, and he reviewed prior to did not fit, had to be altered and only has about a quarter of an inch before you hit the microwave. Once he put in place the faucet the dry wall was pushed in/damaged. He said he would so kindly give me a quote to repair, I was over it and asked him to please cancel and exit my home. I called the company afterwards to try and find some sort of resolution/middle ground but the phonecall was just a lot of back and forth. He did offer at the very end to have come out and move the filler (which will cause the dry wall to need repairs again) and finish installing the stove. In the meanwhile, I am left with no stove, damaged dry wall and an eyesore for a pot filler. Service tech was very nice but some attention to detail could be improved. The story is much longer but to save the time and effort, I was extremely disappointed in my experience, and I do not recommend the company."

"Terrible service. Unknowledgdable techs. Claimed they fixed furance and heat would come back on shortly. It nevet did. I immediately called.Logan. They were evasive and would not do anythinj."

"Awesome price and high quality parts and work no extra pay for warranty "

For over 50 years, homeowners in Columbus, Dayton, and Cincinnati, Ohio, have relied on Logan Services as their preferred heating and air conditioning provider. We are now excited to offer professional plumbing services as well. Whether you need assistance with your air conditioner, furnace, heat pump, ductwork, or any other aspect of your climate control system, or if you require plumbing solutions, we are the dependable residential HVAC and plumbing experts you can count on for prompt and friendly service.