Get matched with top water heater installers and replacers in Westfield, MA

"Don't hesitate in doing business with Ben and Water Heaters America. My experience was a call one day and hot water the next. An extremely fair price for a repair that others would recommend doing a full, much more costly replacement."

"Our hot water heater was leaking on a Saturday afternoon. Tim was very professional and timely replacing our tank by Saturday evening. Fantastic response time and quality work. I can’t thank Tim enough other than recommending him to others and being sure to utilize him again if any other issues arise!"

"Replaced Furnace and Hot water heater, fast and efficient."

"Josh and his team are professional, experienced and productive! I appreciate that he was able to repair my pipe with an cost effective approach. I would recommend Tandem Mechanical."

"Osden s was the 3rd plumber I called to assess a leaking hot water heater. The other 2 never returned my calls. Connor at Osden s called me back within 15 minutes, and after telling him about the issue and sending video evidence, it was determined that the hot water heater could not be repaired and had to be replaced. Connor came to my house at 7:30am the next morning, with a new hot water heater, and had it installed and working in about an hour. He was very knowledgeable and answered all of my questions, even gave me some ideas about other upgrades I m interested in doing!"

"They responded quickly and installed a new hot water heater at a fair price. They are highly recommended."

"Did a great job. Endured a couple of other issues."

"The workmanship was quick, careful, & highly professional. However, communication issues arose prior to the final installation which troubled us. We found a message on our phone message mid-day prior to the scheduled installation from someone who identified himself as the installer that they wanted to come earlier than scheduled, but the number for call-back was unintelligible, I called Yankee & left a message that they should tell the installers to come any time that day but a later call from"the installer" told us that they couldn't do the work that day as scheduled because of an urgent family illness. When we called Yankee again, the Installation Manager offered to reschedule for the following week (not workable for us) or, though they normally don't do Saturday jobs, they would do so, & reiterated that an urgent personal issue was the reason for the delay. Though extremely inconvenient for us, we accepted that as the better alternative. The installers arrived on time on Saturday morning, worked with impressive efficiency, and were extremely polite & friendly. What surprised us was that they said that they could have completed the work as scheduled the day before & knew nothing about the phone calls we had received. These evident communication issues troubled us, but not the quality of the work. Time will tell whether the windows are as great as they appear & continue to function effectively over the long haul. Another strong positive: because of the inconvenience, they provided us with a $100 gift certificate to our favorite local restaurant. Overall, they provided excellent service & what appears to be an excellent product. However, their sales pitch stressed service & communication &, while better than some, lapses in quick availability of customer service & inconsistencies in communications led us to rate them extremely highly but less than perfect. We'd certainly strongly consider using them again for a different job but they didn't live up to the extra-high level of prompt, individual, personal service stressed in our initial meeting with their sales representative."

"I HAVE BEEN USING AR ZUKOWSKI FOR SEVERAL YEARS NOW. I HAD NEW KITCHEN FAUCETS, GARBAGE DISPOSAL, HOT WATER HEATER AND TODAY 7/19/2022 A NEW TOILET INSTALLED. JEFF HAS ALWAYS DONE A SUPERB JOB AND I ESPECIALLY WANT TO PRAISE HIM FOR BEING SUCH AN ASSET TO THIS COMPANY FOR 21 YEARS STARTING AT A VERY YOUNG AGE. NOT ONLY IS HE A GREAT WORKER AND VERY PROFESSIONAL BUT ALSO VERY FRIENDLY AND KNOWLEDGEABLE IN ALL MATTERS RELATED TO HIS PROFESSION. THE OWNER OF THE COMPANY AS WELL AS OFFICE STAFF HAVE ALWAYS SHOWN VERY COURTEOUS MANNERISMS IN ALL MY COMMUNICATIONS WITH THEM. I HIGHLY RECOMMEND THIS COMPANY AND I WILL CONTINUE TO CALL ON THEM FOR ALL MY PLUMBING NEEDS IN THE FUTURE. I AM SO GLAD THAT I SELECTED THEM YEARS AGO. BEVERLY JENSEN FROM LONGMEADOW MA."

"These guys are great! The man who came to estimate the job had a medical emergency after leaving our home leaving the company very short handed. His partner not only got the information from our site visit but got our job scheduled within a week! He also pointed out some very ergent safety issues with our flexible gas line installed in 2000, but also saw an issue with our water heater put in by a subcontractor from Columbia Gas. Not only was the water heater not installed properly putting our safety at risk then we found out it was NEVER inspected by the city! They showed up on time and completed the job on time within their quote. They cleaned up after the job and were pleasent and curteous. I would highly recommend this company to anyone wanting a plumbing job to be done without being taken to the cleaners."