Get matched with top indoor shutters repairers in Wilmington, DE

"I love the work, he does paint. He put things together that I never would have. He should get into interior decorating."

"We hired Lucas, owner of OCD Handyman, to do various small jobs on our house since we were planning on putting it on the market. We paid Lucas $25,000. He told us all his work comes with a warranty. He gave us a 3 year warranty on waterproofing a section in the crawl space. Immediately after the job was done it rained and water came in. Lucas told us we should regrade. We let him regrade and paid him additional money. It rained again and water came in again. When we contacted him about the water he gave us many reasons for this. We asked him why we gave him more money if he knew the regrading would not work. He did not have an answer. He also installed a fence which fell apart. He said he would fix the fence and give us a partial refund for the regrading. Several months have passed and he has not repaired the fence or send us back the refund that he promised. Lucas will give you a warranty on his work but it is not worth anything. Lucas worked for us for approximately 3 months straight and we gave him a lot if money because he portrays himself as being a honest person, obviously he is not. If there is a problem with his work he will not fix it. Unfortunately we are going to have to sue him to get our money back. This is not what i wanted to do. Donâ t believe anything he says!!!!"

"We unfortunately had a horrible experience with Empire Today Philly. From our first appointment the sales associate, Nizar Alwarasneh, could not answer any questions about how the hardwood floors were finished or how the installation process would work. He was more interested in giving me a big show of on how he could get me such a "great" price than listening to me. Because of this, he assured me the hardwood could be installed on concrete slab. It cannot but he either did not know or did not listen to the question. Our installers showed up a week later and knew immediately it was not possible to install in our house. After 4 calls and hours on the phone with Customer Service, I was assured a manager, Edwin Maldonado, would call me within 24 hours to assign me a new sales associate and to help correct the mistake. When I had not heard from him 24 hours later, I called Customer Service again only to learn that Nizar is the only sales associate in my region and that Edwin would likely take 3 days to get back to me. Within the next 3 days I called Edwin 4 times and left 2 voicemails. I still have never heard back from him. I called Customer Service again and they again assured me a new manager, Michael Onorato, would call back within 24 hours. I have never heard from him either despite calling and leaving voicemails. Against my better judgement, I had a second appointment with Nizar. It was clear to me immediately that he did not tolerate being questioned at all. I don't know if it was embarrassment over his mistake or what but he was incredibly rude. He loudly yelled at me, saying I should respect him because he is older than I am when I asked him to explain how he was coming up with the pricing, which was completely arbitrary. He also could not explain the difference between engineered hardwood and solid hardwood - he called a manager, Shawn Wilkinson, to help. By the end of the call, Shawn was supposed to call me back within 24 hours. I never received a call. When we finally decided to cancel, Customer Service told me they would submit the request and one of the managers (Edwin, Shawn, or Michael) would call in 1-3 business days to talk through options. I had zero confidence I would hear back so thankfully Customer Service expedited my cancellation. I should receive a refund within 3-5 business days... Subsequently have spoken to other Empire Today Philly customers who reiterated a similar experience, particularly the sleazy car sales person approach to the initial sales associate assessment. Absolutely would not recommend and will posting this review through multiple outlets."

"I don’t think there are enough characters available to explain how badly they lied and misled us. I called with one specific purpose, which I was very clear about. I have stained fascia, and I wanted to know the cause and then have it repaired. The owner and another contractor explained that they would remove the fascia to identify the cause, which could be my gutters. The estimate was based on what was likely the cause, but I was assured multiple times that they would remove the fascia to confirm. so I signed the estimate. They repaired my gutters and left without removing the fascia, which was the sole reason that I contacted them. When I questioned it, they said their estimate didn’t say that, however, we had a clear verbal agreement, which they violated, and offered to do the actual work I wanted from the beginning for $500+ more after I paid $1100 for something that may not have been necessary. I’m filing multiple complaints and citing Unfair, Deceptive, Abusive Acts and Practices (UDAAP)."