Get matched with top swimming pool heaters repair or service pros in Wilmington, NC

"Overall very happy with their work. Would recommend. My only contention is that they could've done a better job keeping me updated with unexpected schedule changes. For instance, after I paid the initial deposit for the work to start I didn't hear anything for two days. Finally I got in touch with them via text and they updated me on why there was a delay and the new start date. Same thing happened after the work started when the repair guy started work on time, then needed to "come back tomorrow to finish". Didn't;t hear from him the next day, texted the company to find out if/when he was coming, then was updated on schedule changes. It was only a day or two delay, but I felt like I shouldn't have to chase them down to figure out what is going on. A simple e-mail, text, phone call or whatever would have been more professional and helpful. Other than that, the work was done well and the pool is fixed for about 30% less than the other quotes that I got for the same work."

"I hired this company for their vast knowledge in cleaning and maintaining pools."

"I am VERY impressed with this company! Their communication is superb and the technicians they sent were extremely knowledgeable, friendly, and helpful!! I have found my go to pool service company for sure!"

"I called he was here within an hour, did over 40 minutes of trouble shooting found the problem,fixed it,made sure everything was working before leaving honest & true repair work"

"Technician stated hot water heater needed to be total replaced due to normal wear and tear. Hot water heater is initially the hot water heater installed in 1999 when home was built. Choice Home Warranty denied the claim after several years of being a loyal customer, making payments on- time every month. What is the use of having this warranty for times as this and when you need them, they denied the claim? Although the service was good, response time adequate, providing the services needed when your appliance break down and being denied repairs was disappointing and devastating, especially when coronavirus is rampant and you really need your hot water to wash clothes, dishes, bath, shower, and remain sanitary. I am so heart broken because I live on a fixed income and am disable, and can’t afford to purchase a hot water heater at this time. They determined that the water heater was not operating properly as a result of a lack of effective maintenance of the unit. What a crock!"

At The Sailing Turtle Pool & Spa we are your premiere source for all your residential swimming pool needs. Since 2006 our company has offered the finest in craftsmanship and quality. For the best of the best call today for your next project.

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

"I was out of town when they came to fix my pool, and I was completely satisfied."

We are a company that focuses on bringing quality work and craftsmanship back into the minds of people when they think of a handyman. Our motto is to bring you the quality that you've been missing. And we aim to do that with every job.

Make your outdoor dreams come true. We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner.