Get matched with top central a/c service or repairers in Wilmington, OH

"The Pros: While Extreme did call me shortly after I asked for a quote, I missed their call and didn’t call them back until late that afternoon. They still managed to get a technician out to my house to quote me that same evening. The technician who provided the quotes didn’t try to sell me on anything. He just gave my HVAC unit a quick once over and after a brief discussion provided me with a quote. The price I was billed matched the price I was quoted and the pricing was competitive compared to other quotes I received. This isn’t always the case with contractors, so always – get more than one quote! I was level set that the install could be either the following Monday or Tuesday and they were able to begin the installation on Monday. The installation team arrived as promised. They were friendly, worked quietly, and took care to respect my home while they were working. My old HVAC system needed disposed of and they had to fabricate parts to fit my utility space and both were handled well. The work space was cleaned up, the installation team closed our back yard gate when they left which is of importance to me because I have pets, and they took time to explain everything they did. In addition, they gave me advice on how best to maintain my unit and what I could expect with the service plan I’d chosen for the product I purchased. Weeks after my HVAC installation was complete, I had an issue with the A/C unit (see below). Extreme was quick to get a technician on site to address the problem. They were on site within a few hours of my phone call which in the contracting world is pretty fast. In addition, there was no charge for the visit. Room For Improvement: The installation team didn’t call when they were on their way. They were within the promised window, but it would have been good to know when they were en route from their previous job. The installation took most of the work day which I chalk up to my installation team had journeymen who were still learning the ropes. It’s not a ‘con’ rather it’s just something their newer techs need to be mindful of. About 2 ½ weeks after my A/C unit was installed it stopped working. It required service due to firmware needing an update and low refrigerant due to a leak in the A/C line. Both issues should probably have been addressed by the installation team. I’m not listing this as a “Con” because I was level set that they were journeymen and I didn’t object. Working out kinks in the system comes with the territory with any piece of engineering – but they should be mindful going forward to check for firmware updates and test for leaks in the coolant line after install. The Cons: Two words – customer service. A call taker should NEVER say the words, “If you’d have let me finish…” nor should they ever talk to you as if you were a child. This shouldn’t dissuade you from using Extreme because I’ve found that soft skills are lacking just about everywhere I go and in every industry I come in contact with. Overall Impression: I highly recommend Extreme One Hour. They act with integrity; they appear to be tirelessly working to gain customer trust through professionalism, communication, hard work, and (mostly) friendly interaction; and when there was an issue, they were quick to identify the issue and resolve it. These are all key benchmarks of a solid organization and I’m confident that all my HVAC needs will be met for the foreseeable future. Date of Original Install: 6/24/2019 Date of Repair: 7/12/2019"

"Sean did an excellent job in diagnosing the leak and making repairs the same day service was requested. He was professional and explained every step of the process."

"He took time to call and talk to my home warranty company which is usually very time consuming and taxing. I really appreciate him doing that it's up to the warranty company as to it being repaired or replaced."

"Very prompt response on short notice. The repair tech, Mike, was very professional, friendly and on time. Price for the service call was very reasonable."

"Great service repairman. He figured out the problem quickly and was able to perform a fast and efficient repair,"

"Great experience from beginning to end! (From our salesman, David, to the installers, Travis & Jared). Everything was well explained & I highly recommend using Logan AC & Heat Services. We had our 24 y/o system upgraded to a high efficiency, 2 stage, Trane system. Our old 2-ton system was too small to make our 2 story home comfortable. Logan installed a 3-ton A/C unit, & had to replace some old, smaller duct work, as ours was not equipped to handle the new system properly. The install took 2 days since the duct work was needed. Overall, everyone was very friendly, courteous, knowledgeable, and professional."

"Everyone that helped was extremely professional, personal and upfront. Got the old tank and our new one installed no problem! Even through in a free seasonal inspection of the heater as it is getting close to that time of year! Would recommend for future projects 10/10"

"The owner Matt arrived as promised and went right to work on troubleshooting the problem. After tracing out a possible solution and checking the system to make sure everything was working properly he discovered that a wall switch with controlled the system's fan had an intermittent fault that was causing the fan to lose power thus shutting down the system. Matt replaced the switch and successfully fired the system back up . The system is now up and running as it should be. I was very pleased with Matt's work. I would highly recommend MRO Mechanical."

At Summers Plumbing Heating & Cooling we try to make service easy & fast! With all of our locations there is a good chance we're helping someone in your neighborhood with their plumbing, heating or cooling issues. We take the stress out of calling a repairman! Our friendly, helpful, and honest technicians are here to make your life easier, not harder than it already is.\n\nOur highly skilled, licensed, and trained technicians perform superior work, every time. We are committed to being honest, thorough, and friendly when we arrive at your house for an estimate or repair.

Ace Hardware Home Services Heating and Cooling specializes in full-service HVAC installation, repair, and maintenance services for residential and commercial projects including AC units, heating, geothermal, and indoor air quality products. The business was started in 1978 by Frank Detmer Sr. and Frank Detmer Jr. and passed down to Eric and Matt Detmer. Today the reputation for stellar customer service continues with General Manager Matt Detmer and his brother Eric. The Detmer family’s three generations of experience paired with the helpful spirit of Ace Hardware Home Services has proven to be a winning combination, serving customers in Dayton and Springfield Ohio.\n\n