Get matched with top central a/c service or repairers in Wilson, NC

"TLDR: I’m very satisfied! I was in the market for a new HVAC system, so I started doing my research. I knew I wanted to spend a little more for a quality system, but the contractor installing and servicing it was more important. Someone can have the best system there is but if it’s not installed correctly there’s going to be problems. I got a few quotes from other contractors and all they did was look at my equipment briefly and give me the quote. Jordan P from Carolina Comfort Air came to my home and conducted an extensive calculation of my HVAC requirements that considered so many variables I lost count. He also noted that my duct work had been poorly installed, was the wrong size in certain spots, and would be inadequate for a new system. Jordan spent several hours at my home explaining everything to my wife and I, answering all our questions, and I felt confident this was the contractor for me. Some would consider the system I purchased to be expensive, but I wanted to ensure I was getting quality equipment and it would be properly installed to provide decades of problem-free performance. Plus, they offer a pretty sweet financing program and a stellar warranty. So I pulled the trigger and went with a full Trane system and to have my duct work fixed/upgraded. Jordan quickly had the job scheduled for the beginning of the following week. It was a very smooth process. When Rodolfo G promptly arrived the morning of the job start day, I could tell this was going to be a professional operation. He was very courteous, knowledgeable, and was more than happy to answer all my questions. His assistants Dean T, Brian S, Jeremy F and the electrician Jerry H were equally as professional in their demeanor and job performance. It was very hot both days and even hotter up in the attic, but these men busted their a**** to ensure I got the best service. Rodolfo made it a point to keep me informed on the progress of the install and briefed me before departing each day. Jordan A and Jordan P also stopped by at separate times to check on the progress and were kind enough to answer a few other questions I had. My wife and I were very impressed with how well everything went. Once the team had finished the install, Rodolfo gave me a few final notes on what they had done, showed me how to use my new Trane Smart Thermostats, answered a few more questions and they departed. I’m definitely a stickler for detail so I climbed up in the attic to see how it compared to what was up there before. I was blown away! The level of detail and quality of work was night and day better compared to the old system. The Trane air handler looks perfectly installed, all the way down to tape-labels to identify what each wire does, and the duct work was definitely overhauled and upgraded. Even my wife, who doesn’t know anything about HVAC stuff, said “WOW that looks awesome!” when she poked her head up there. And to top it off, the whole area was very clean. No leftover parts or trash from the previous system or from the installation of the new system. I could tell they took care in cleaning up after they were finished. Most folks who have had HVAC work done and actually look in their attic afterwards know this is uncommon. The outside heat pump unit was also professionally installed. Rodolfo replaced the old pad that the unit sits on and took the time to level-out the ground underneath to ensure everything was flat. The wiring and coolant piping installation looks very professional too and I can tell Rodolfo is a true master of his craft. Overall this was a very pleasurable experience. The whole team made everything very easy. I’m very happy with Carolina Comfort Air as a contractor and the quality of products and services they provide. I will be signing up for their maintenance program to ensure my equipment stays in good working order and provides me with many years of worry-free cooling and heating. I highly recommend this company to anyone in the market for HVAC services."

"Great customer service , technicians are good too."

We're dedicated to providing our clients with the very best in installation, service, and repair for your heating and cooling needs. Our company is built on honesty and integrity. We specialize in central A/C and cooling systems as well as heating and furnace systems. We take pride in the quality of our work and our commitment to outstanding results. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.

"Dominion Services is a highly reliable and honest company. They are knowledgeable and competent in diagnosing and repairing my furnace."

"Ryan called me within minutes of requesting a repair on a Sunday because my AC stopped working in the heat of summer. Quickly diagnosed and fixed the issues. He answered my all my questions and made suggestions on how to keep pine straw out of the unit. Paperless bill and ability to accept mobile payment or written check. I will be calling him again to do regular maintenance on my heating and cooling system in the future."

"Yes he did .very professional had very knowledgeable people that work for him doing the job. the a/c unit works great. .. thank you "

"The showerhead was repaired, but as the technician was putting it back together, he accidentally broke a gasket. He then went back to his warehouse and brought me a brand new showerhead at no extra cost. THAT is how you keep a customer happy. Will definitely use this company again."

"These gentlemen do a fine job in a timely manner they have great communication and they have great work ethics I would highly recommend them to everyone that I know and talk to about any heating and cooling needs"

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

We take great pride in our 30 years of experience, expertise, quality, and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship, and complete customer satisfaction from start to completion of a project. In order to understand the needs, and expectations of our customers, we take great care to work, and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.