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"It went well. We will use his services again, if necessary."

"This company has treated me well, especially Mike Museus, who worked over a year (last summer and this spring) to find out why there was a fluid leak in my new AC unit. The leak didn't affect the cooling of my home so I wasn't concerned, but Mike was persistent, even to returning finally with an "expert" to help diagnose the problem. What they found was that the A-coil above the furnace was full of tiny pinholes. On the day this was to be replaced, Steve came before 9 a.m. to remove the defective A-Coil and install the new one. He worked on it all day, without lunch or a break, leaving shortly after 5 p.m. There was no charge, as it was still under warranty. With all that, he still took the time to explain to me why the replacement was so important: that the defective A-Coil could eventually leak enough to damage the furnace below it. Because he was using solder, I believe, to install the new part, he turned on the ceiling fan in the adjacent room to mitigate the fumes. My only complaint is that a few of my vinyl floor tiles were damaged/discolored by the soldering process. That part of the flooring has had water damage before and is missing a few tiles so, after a day of hard work, he may have attributed the damage to work done before. It's not a big deal; I just wish he'd have said something. I have to hand it to Steve, though; he was working by himself, which frequently required him to leave the furnace area to check the outdoor AC unit, then rush back to the indoor work. I think it might have been a two-person job. At least, an assistant could have facilitated some of the work done."

"Gas company shut off gas due to leak detection. Mark came out within an hour to repair and get us running again. Excellent work, excellent service."

"Service was within the usual window, and was excellent-focused on work, respectful, answered my questions clearly and was helpful about source of problem with our dishwasher.  Very helpful"

"The company was very responsive when I asked for the service to be refinded.

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"I had just had my house broken into and a window needed to be boarded up.  After trying to contact a couple difference companies, Cady Handyman was so nice and accomodating and able to help me within hours.  They were very considerate, did a great job, and helped me out when I really needed it.
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"It went perfect.  They are my go to people and will always request their services as needed!  They did a kitchen addition including a bathroom in 2006 which was also without complaint.  Love these guys!!!
Anita & John
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"I wanted to avoid having several differnet companies come through after purchasing a home.  I went with Sears Home Services because the prices were compatible and the ratings were good.  The A/C units were service on one day and the duct cleaning was performed the next week.  The A/C technician was extremely professional and explained exactly what was being done during each step.  One of the units was slightly overcharged so he recovered a little of it to put it in optimal range. 
The duct cleaning crew was very professional and performed the service fairly quickly.  The A/C duct cleaning was a little expensive but convenient due to having everything done at once.  They did miss a little of the cleanup but it was easily vacuumed.  The dryer vent cleaning was excellent.  I had already known there was a blockage in the pipe and they were very efficient in unblocking it and making sure it was clear. 
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"They have always fixed the problems that we've had. Frustrations? Delays? At times. We live in a flawed world. But overall, service has been professional and well done. It has always been worth the monthly fee and deductibles. If you consider that most appliances today only last five years or so, breakdowns are going to be a given. Our most recent repair will require at least two service calls and an $1800 part. That more than pays for our entire year's fees."