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"All in all good service but price too high"

"Great experience from beginning to end."

"Although the technician was not able to fix my wall heater, he was prompt courteous and explained the issue and why it could not be repaired."

"The unit was installed a couple of years ago. This visit was for spring checkup. Thomas, the tech, was great. Informative and efficient. I highly recommend this firm."

"Austin and Jake arrived for my annual spring AC checkup. All was good with the AC unit and it was performing as expected. They advised that blower motor on the furnace needed some cleaning, showed me pictures and took me down to observe the grime on the blades. They said it could cause undo work for the motor. I advised them to clean that also. Everything else all good. Will see them in the Fall for the checkup."

"Couldn't repair old furnace without excessive cost. Came out later thesame day gave us options with exact cost and replaced the old furnace the next morning. They werefair polite and wor j ed around our achedule. Highly recommend and will use them again to replace our air conditioner down the road."

"They are opportunist and unethical."

"Very impressed with G & R Heating & Air! They arrived on time and got our heater running perfectly. Honest pricing and excellent customer care. Will definitely call them again."

"Careful friendly"

"They overcharge. They do not tell you up front that they will charge $89 just to come out (that does not get applied to your bill as most other companies do). The guy took a 30 minute job and stalled around our house for 2 hours because he bills by the hour even though the problem was diagnosed within 2 minutes of his arrival. He was having my wife do his job (bring him buckets, bring him water etc) as if she was his little helper. Then he overcharged us. The company acknowledged this and refunded some money. It was still too much so then they told us we could email them the expired coupon from their website and they'd give us $25. This job should have been about $100-$125 but they more than doubled the national standard charge (over $300!!) to replace the drain tube. He says he cleaned the furnace too, but it's still dirty. I have before and after pictures. He also left the furnace with the pilot light out and the thermal coupler smashed in. I will definitely not use this company again. Dissatisfied with them and with HomeAdvisor. Wish I would've done this job myself. I could have done it for about $10 and in 10 minutes. That's no exaggeration and the technician knows it."