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"We had a major leak in our 2nd floor bathroom while we were out of town. Came home to basically the entire house flooded and didnâ t know where to begin or who to call. I reached out to several companies but none were able to help me and some never even called back. Finally, I found across RestoPros of Raleigh and were our saviors. Not only did they answer my initial call but they were able to have someone on-site the same day to address our problem. I cannot say enough wonderful things about RestoPros and would 100% recommend them to anyone who is in a similar situation. Everyone from the company that I met was professional, thoughtful of my needs as the homeowner and most importantly, were on-time each day they were at my home. Hopefully, this will never happen again but will make sure to call RestroPros first"

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"They have a 10 year warranty. They really give a nice presentation and they give you a folder to keep your information. Very professional."

"As you can see for yourself in the public inspection records, the project failed inspection 16 times. [*** Link removed ***] If you are going to work with Ed and S&A Construction there are some things that you must know. 1) When the job is done and it is time to make your final payment look over your original invoice carefully. You will find items that you did not receive, tasks that were not done, and items that were grossly overcharged for. 2) Our home failed inspection 16 times. According to Ed the Building inspector was being “ridiculous.” The building inspector protects consumer like you and I from people like Ed. 3) If you can not be there during the build to make sure that things are done right you should find someone else. I discovered multiple problems including carpet that was being installed without padding that we had paid for. Ed pretended like he did not know. 4) There were multiple problems during the build. Ed became very confrontational when we did not agree with him instead of doing the right thing and just fixing the problems. He was ok with less than perfect work. Those are the big points here are some further details. We hired Ed for an addition on a 12 year old home to include a new kitchen, master bath, new floor plan down stairs, new hardwoods, new painting inside and out, new carpet, and a new deck. ● When we were “sold” the project we were told that the addition would be completed before some demolition so we would only be without a kitchen for 2 weeks. After he received his first check he decided not to do it that way. We were without a kitchen for 3 months. ● He started the project without HOA approval, almost turned into a disaster. He started the deck without a permit when he said that he had one already. Very dishonest. ● The master bath he promised was not delivered. When the cabinets arrived we told him that was not what we wanted. Huge conflict. The tile grout in the shower cracked within 2 months. ● added an extra $800 to paint the ceiling on the final invoice. Had to argue with him to take it off. They also did not paint, doors, trim until we insisted that they come back and do it. The windows in the house were caulked shut. ● When pendant lights arrived to go over the island in the kitchen we told him that they were too big and we did not like them. They were still in the boxes and could have been returned. It was a huge argument. He talked us into letting him hang the lights, “we would love them once we saw them.” We didn’t like them either after he hung them, we purchased our own and he installed them. He billed us for the ones that he didn’t not install. ● His “Custom” mirrors were two pieces of wood glued to a mirror by one of his workers in our front yard. We did not like them. Huge conflict. ● Electrical outlets were uneven. Light switch to lights inside garage was located in the kitchen cabinets. Had to complain to get it moved. There was a light switch that did not work. Ed said, “lots of people have light switches in their homes that don’t do anything.” Unacceptable ● He did not install appliances correctly. The dishwasher was not fastened to the counter, it tilts forward when the door is opened. The ice maker was not installed in the refrigerator. We were told that his crews would fully install the new appliances. ● After the framing was done the house failed inspection. An engineer had to come out to make recommendations. Holes had to be cut through the siding so new beams could Poor planning. According to Ed, the inspector was being “ridiculous” again. ● New smoke detectors installed were not up to code. ● Initially things may look great. After a month or so goes by you will start noticing how sloppy some of the work is. There were many other problems. Things got even worse when we examined the invoice before making our final payment. There were many things that we were overcharged for, or things that did not occur. In the end we refused to pay Ed $2600. He revoked our warranty and refused to even give us the name of the subcontractor who did the HVAC."