
Serving Buffalo Grove, IL and surrounding areas
Approved
In business since 2011
Emergency services offered
Warranties offered
"My wife and I can honestly not be more grateful for the amazing team at Lifeline Plumbing. I'm sincerely trying not to over do our praises, because people will assume we were paid or related to the company, which is NOT the case, I promise! But they have served us so well, I had to share our experience. After purchasing our new home last year, we had several plumbers come to give us quotes on replacing our current water heater. It wasn't your typical replacement as we had one high efficiency dual purpose unit that would serve our domestic water needs, as well as the heated floors. We were interested in basically re-piping our entire system with a tankless system for the home, and a power vented conventional unit for the floors. One of the major companies, whose trucks we see driving all over town, wouldn't even call us back??? How could you not call customers back on a job worth several thousand dollars? I emailed several times, texted, and even called the most senior manager, and still no return call? Well, I'm not going to beg someone to take my money, so we moved on. After searching for a company with good reviews on Google & Angie's, we discovered Lifeline and met Chris. Chris was not like the other people we had in our home, he was personable without being fake, knowledgeable, and wasn't pushing us to make a decision on the spot. As a matter of fact, he even scheduled the quote around my day off, so that my wife and I could both be there, and he even brought one of the managers (Dennis) along too, just to make sure all our questions were answered. Their pricing was fair and transparent, and we decided to move forward. On install day, the crew that did our installation (Bob, Guillermo, & Juan), were just awesome! They were punctual, courteous, and best of all, knew what they were doing! One of the best things about Lifeline Plumbing is their maintenance program membership. It was a no-brainer! There is too much stuff to list, so maybe just check out their website...the important thing to note is that we have used our membership several times, have received same day service EVERY TIME, and have never had to pay for service charges or tune ups. So today we had our free plumbing check and met Phil. Phil is a master plumber (which is pretty rare!), and literally one of the nicest guys ever! Between him and Chris, we would love for Lifeline to expand into all other facets of home care lol! If you need some plumbing or HVAC work, please give them a try, you will not be disappointed!"





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