Get matched with top sewer main install, replace or repairers in Charleston, SC

"The owner answered my call and was polite, knowledgable and friendly as I told him I had a leak from my upstairs bathroom. However, the plumber who actually came to my home was not the owner and was a bit brash, although seemingly knowledgable, so I initially didn't mind. I simply needed a new wax ring, he said, which made sense. After telling me how the one I had on my toilet was a more expensive kind that always leaked and how the cheap $1 ones work the best and only take ten minutes to install, when I then asked how much this would cost, he changed his tune and told me this was a near $200 job that he was actually giving me a deal on for less. It just felt like I got bamboozled. Then after this repair, he said he checked the toilet tank and said he found another problem (one I didn't know about), and that he would need to come back the next day because he didn't have the part on hand. All-in-all, what was supposed to be a ten minute job with a $1 part ended up being $214. I didn't trust what he was saying, but felt he did have the knowledge to repair toilets and I didn't have a choice with my guests arriving and the incredibly busy schedule I had that day. I just felt like he was going to get my bill over $200 no matter what. I called to talk with the owner on three occasions (and waited two months here to make this review because I wanted to be absolutely fair and talk with the owner first), but he simply won't call me back- and if he has, he didn't use the business number and hasn't left a message so I'd know. Needless to say I won't be using this company again, but I not because they don't know how to repair, but because of poor customer service. Customers want to know not only what's going on and how much it's going to cost (not variable pricing- it is either a specific price or not!) or otherwise they feel you're taking advantage of them. When you say how simple and fast a repair is and how inexpensive the parts are, then how can you justify over $200 for less than an hour's worth of time together both days (the second day only because he didn't have the part on hand), including the in and out and all the talking? Over $200 an hour is expensive for suburban Summerville in my opinion."

"Very well down and very efficient installation team!"

"Job done right and quickly. Reasonable price tom was great "

"Mike responded quickly and was very professional"

"Experience was very friendly and efficient"

Charles Towne Plumbing is a locally owned and operated plumbing company proudly serving Charleston and the surrounding Lowcountry communities. Whether you're dealing with a burst pipe, a failing water heater, or need a full repipe of outdated copper or polybutylene lines, we deliver fast, reliable, and honest service. Our licensed team specializes in sewer line repair, trenchless pipe relining, leak detection, and traditional plumbing services for both residential and commercial properties. With a reputation built on trust, transparency, and top-tier workmanship, Charles Towne Plumbing is here to protect your property and peace of mind. Emergency services available. Call today and speak with a real person—no call centers, just local experts who care.

"Replacement of AC went very smoothly, Ethan & Marcus very efficient, knowledgeable and professional. Highly recommend PHS!"

Rafferty Plumbing proudly serves its customers with pride, integrity and attention to the details that matter most to you. This is one of the many things that sets us apart from the rest. We are locally owned and operated. Give us a call today!\n

ARS is a trusted service provider in heating, air conditioning, plumbing, indoor air quality, and attic insulation. Our courteous HVAC and Plumbing technicians are available 24/7 to provide you with expert service and repair. Our Comfort Advisors are ready to help you make the most effective installation or replacement decisions based on your home comfort needs. We are licensed and insured Estimates provided before work begins Major credit cards accepted. 100% financing with approved credit Residential and Commercial\n