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"Fast service and knew what size I needed since our water heater is in a closet by the back door and the newer heaters have more insulation than the older one. He came up with a solution and the heater is working fine."

"He was good when he did the rough job. But by the time we were ready for the finish work he was unreliable, unpredictable, and had done some things wrong that cost us $. He even charged an extra fee because he showed up before he was supposed to and we didn't have one of the parts we needed. He only communicates by text which we found a problem. He insisted when he saw our review that we change it or he would not finish the job. So I have improved my assessment to get him quit bullying me."

"I won't call anyone else for my heating, cooling or electrical services. They've installed my AC, tankless water heater & 'today 4 new smoke/co detectors I love Service Professor"

"We agreed to postpone the foundation repair. He is very knowledgeable and helpful. I will definitely ask for him when I call again"

"Luke and Ben were very good. They looked everything over and gave me a quality assessment of my furnace and water heater."

"Brian was punctual, efficient, and thorough. He completed the task within the time frame he had provided, and did not leave so much as a footprint for me to clean up. He was respectful, pleasant, and totally unobtrusive. I would recommend Brian and Specialized Plumbing Services to anyone requiring plumbing services."

"Everything about our experience with this company was fabulous. Talking and arranging our appointment was excellent. The receptionist was very friendly and helpful and kept us informed. She said the gentleman would be out shortly, and he was, and started immediately to address our problems. (broken water lines). He was pleasant, neat, friendly and very professional."

"Excellent service, to say the least!  I ordered a 20kW Generac generator from a nationwide distributor and had it shipped directly to my location.  I poured the concrete pad myself, and bolted the generator down.  While somewhat proficient with electrical wiring, I did not trust that I could do this job without issue.  I contacted VanderHyde (they were listed as the primary West Michigan Generac Dealer) and asked if they could do the wiring for me.  Ryan Hyde came out for the quote and spent nearly two hours at my house talking about the transfer switch.  Generac provided a 200 amp switch, but my house was wired for 150.  We agreed that I would give them my 200 amp automatic transfer switch, and they would order a 150 amp switch as a replacement......and I would cover the split cost.....essentially adding $360 on to my bill.  I was fine with that.  Jason did the install on 11-16-2012 and spent 8.5 hours outside.  One trip to Lowes/Home Depot was needed for additional parts to tie into the existing power meter.  A great guy - I asked numerous questions and he explained what he was doing as he worked.  Once done, he came inside and asked if I wanted to be present for the "firing up" up the generator.  Overall the price was a bit high, but I also understand that I did not purchase the generator from them.  I was able to get the generator new for a little over $5000 online, which resulted in a large overall cost savings....so I expected to pay a bit more for the work I did not feel confident in doing myself.  I felt they did an amazing job and I would gladly call them again as needed for additional electrical work.  One a side note, I lost my original installation paperwork in a basement flood two years ago.  I called the company and had a copy of all paperwork in my email inbox in less than five minutes.  NICE!  Please note:  This review will be listed under "water softeners" and I cannot find a way to change it!
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"The team did a great/wonderful job installing my new water heater!"

"We have used Pipe Monster for multiple jobs, and it's alway been a great experience. Great service, good prices. Can't say enough good things."