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"They came, and were on time. They knew immediately that the issue was: a capacitor failure. They had a replacement with them. They had installed within 15 minutes or so. The only complaint was the charge for replacing the ~$30 capacitor was $322, which was added on top of the $105 diagnostic charge. No one expects to get parts at cost with free installation. but charging 1,000% of the part's cost feels like I was taken advantage of. The total cost was $427 for fixing a $30 item. I will never recommend this company, and will warn people to stay away if they have a choice."

"YES HVAC scammed me out of $2,500. When I had my furnace & air conditioner replaced last year, YES failed to mention that Carrier (both my heater & AC were Carrier brands) was running a promotion that if you replaced both a furnace & an AC system with Carrier products, they would give you a cash rebate of $2,500. YES HVAC simply did not inform me of the company rebate program; instead, they just took the money from me without my knowledge. I eventually found out about the rebate later when I replaced the second full system in our house. Obviously I went with another more transparent/honest company the second go around. When I discussed the situation with YES management (even providing them with the written proof from Carrier Company of the rebate program), I still have heard nothing further from YES. My suggestion is to go with the competition rather than YES HVAC; it cost me a $2,500 rebate, what will they scam you out of?"

"The technician was quick and thorough."