Get matched with top water heater repair or service pros in Mckenna, WA

"They came out quickly to give me a estimate for replacing my 10 year old Rinnai heater. They actually told me NOT to get the additional optional recirculating feature that another company was recommending, due to cost and reliability issues. When Washington Water Heater’s bid came in it was about 40% less than the other guy for the same work and same water heater (minus the recirculating feature)- $5200 vs $9100. They didn’t require any money up front (other guy wanted 50%) and were able to schedule the work for only a few days out (other guy said it could be weeks or months). The showed up on time, did excellent work and even charged me slightly LESS than the original bid because they ended up not needing to install a pump for the condenser."

"They came out as scheduled, had new water heater on the truck. Removal of old device followed by flawless and quick installation of new water heater. Definitely recommend Joseph and his apprentice!"

"Very happy with the new HVAC system installed by Black Hills. The installation team were quiet, efficient, and very professional. The new system works great and we are very pleased with it. Highly recommend this company for any HVAC installation or repair."

"Raymond and his crew did an excellent job repiping our home all the way to the street! This involved pipes to 1 and 3/4 baths, a kitchen, two outdoor faucets, and a hot water heater. We felt take care of every step of the way and everyone was very knowledgeable, respectful, communicative, and friendly. Our house is older and they made all the super tight spaces and the surprising things done in previous jobs by other people look easy to handle and fix. They kept to their estimated timeline and budget! They also minimized the number of drywall holes that needed to be made to gain access to the fixtures and hook-ups. The upstairs bathroom shower tile was kept in tact by finding ways to get through to the lines from the other side of the wall through a tiny hole made in the back of the towel closet. Same for the upstairs bathroom sink and toilet. Raymond and crew found a way to do one bathroom at a time while keeping the water on at night so we were able to stay in our home while they worked throughout the day. This was much appreciated! Their attention to details and communication were top notch. Everything from putting the grass back on top of the trench that was dug from the street to our house to adding a cap on one of our outdoor faucets. Bringing us up to code in all areas including drilling through our concrete foundation further down than before and adding a new hot water pressure release valve. No more orange water! Actual hot water pressure in each sink and shower! Whole new main stack! No leaks! No more slow drains! Incredibly impressed! Highly recommended!"

"Drake was superior in communication, efficiency and customer service. He explained all that needed to be completed with replacement of my water heater with ease and understanding. Will definitely call for all plumbing needs as they arise."

"The serviceman came to the house within 2 hours of our call unplugged our drain and was gone by noon. He was professional, cordial, and knowledgeable. We would use the company again should the need arise."

Founded in July 2025, Right Direction Plumbing was built on the belief that plumbing should be done the right way — with honesty, precision, and respect for our customers’ homes and businesses. With years of hands-on experience, we bring proven solutions for everything from emergency repairs to large-scale projects.\n\nWe proudly serve Seattle, the Puget Sound, and surrounding communities with fully licensed, bonded, and insured services. Our reputation has been built on fast response times, clean workmanship, and clear communication every step of the way.\n\nWhether you need a water heater replacement, a trenchless sewer solution, or routine maintenance, our team is ready to deliver reliable results backed by a customer-first approach.

"Jason and Harry arrived early to the house (I was late!). They came in, listened to the problem, and got right to work. They were efficient and worked great as a team, completing the repair in just about an hour. No more leaks! They cleaned up everything and were very friendly, answering any questions I had. Would definitely use them again.
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"We were all set to spend close to $1000 on a new water heater. Told him that's what we needed.  This amazing guy came to our home. Said; 'you don't need a new water heater, just a new heat element' Gave us a year guarantee on his work and parts. He said'I don't like to charge people for work they don't need'
Who does that now a days? An honest man, I tell you. Thank you for being an honest person and a person with integrity. You've restored my faith in humanity. 
We gave him a dozen homemade organic chocolate chip cookies in our gratitude. 
HIRE this guy. you will be glad you did. 

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"We have been meaning to get our leaky garbage disposal fixed for some time now. We finally scheduled a service time with Hot Water Heater Company. The two plumbers showed up as scheduled and assessed the situation. Rather than charging us the flat rate (which we were told about up front) the plumbers were able to tighten a bolt to quickly fix the leak and left with a hand shake. It is so refreshing to have a professional in my home who is willing to do a stranger a favor! These guys now have a customer for life."