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"the contractor did a great job"

"Predatory Sales and Subpar Quality Mad City's process is predatory from start to finish. Three hours of high-pressure sales tactics in my own home, even after I repeatedly stated I needed to discuss it with my husband. After the installation the field manager acknowledging the wave and gaps in the wall, he told me that while it didn't meet my expectations, it met their "standard of error." Let that sink in: Mad City Bath?s official policy is that crooked and wavy is good enough. If you value your money, or want a shower that is actually square and plumb, stay far away from this company. They perform subpar work, hide behind automated phone lines when things go wrong, and will abandon you the moment they have your money. Hire a reputable contractor instead."

"Steve was such a remarkable person to talk to, very supportive during our conversation unto my understanding on every details about the renovation. So pleased. "

"Hire them. no problems."

"Holland’s inflated the prices of services after the flood in August. We have been loyal customers and the services we paid for through Holland’s are more than double their competitors. We brought this to their attention over a month ago and haven't been offered a satisfactory refund. Get other quotes before booking with Hollands."

"Clair was very friendly and knowledgeable. She walked me through the entire process from company history to final product design. She made me feel comfortable with all aspects of pricing and options. Looking forward to the installation of shower and surround."

"Salesperson was efficient and knowlegable. The solid, non-slip base of the walk-in shower sold me. It's not yet installed."

"Aaron John’s did a fabulous job with my shower installation and he did it solo! If I had any questions or concerns he addressed them promptly. I love the shower😊 Thank you! "

"Very pleased with final product. Fantastic improvement over what was removed especially the floor."

"For the amount that I was charged, the outcome should have been better. The hardware that was used was just cheap plastic materials. The shower rod is plastic along with tub faucet. I had to call them a couple of times to replace the tub drain. For 14k, I feel I deserve better than what I got. Besides the representative for the company seemed to be on some type of trip. Very unsatisfied. I don't not recommend them. Are they racist?"