Get matched with top water heater installers and replacers in New Canaan, CT

"They were very fast to respond to my call and were able to send someone within two hours. The replacement of the hot water heater went well. For the water pipes they use copper crimp fittings instead of soldering so it will be interesting to see how that holds up over the years. My only concern is how they ran the gas line. They use Gastite CSST which is fine, but the CSST is run so it goes downward then back up and then downward again before it enters black pipe that has a moisture trap. It seems to me that if there is any moisture it will end up in the CSST instead of the trap. In addition, there is a pretty good bend in the CSST right before it goes into the trap section. Also, Teflon tape was used on the all the joints instead of joint compound. I think I will get someone from a different company to come in and take a look at it."

"Received excellent service on a Saturday morning for an emergency hot water heater replacement. Mike responded immediately upon sending the request. Work began quickly within 90 minutes! Quality work and reasonable cost. We are very pleased on all counts!"

"It took Brian only 1 hour, after we spoke on the phone, to show up at my door with a new Water heater tank, and three hours later the job was done. He replaced the old water heater with a new one and tested to make sure everything runs properly before leaving. He was professional, honest and did a great job with a fair price. I highly recommend him for your plumbing services."

"Oct. 6 2025 it went quick. I received an estimate of The job first. The work was done correctly. It didn't take long. If I need plumbing service again. I would contact Cassidy plumbing & Heating."

"I was looking for permanent HVAC company for my home in Long Island, I usually do a yearly maintenance for my units and I wasn’t happy with my previous contractors"

"Matt was great. Very responsive, professional and efficient. Installed a new hot water heater for us is no time. And a very fair price!"

"This was probably my best experience on Angie's List. I woke up and noticed there was no hot water in the house. Went to the basement and noticed the hot water heater was leaking. I called up Advanced Professional Plumbing, told them what was going on and gave them the specs of the hot water heater. 20 minutes later a technician showed up (a very nice guy named Joey). He inspected everything and showed us the cause of the issue. He gave us a few options on what to do and we decided to replace the 75 gallon hot water heater. Within an hour, Joey came back with Sam and they replaced the old water heater with a new one. They were both professional and got the old hot water heater without making a mess and replaced with a new one. After the job was done, Joey tested all the bathrooms out to make sure the pressure was good and we paid and they were on their way. They were fast, efficient, explained everything and it was a great price. You really can't beat that. Your hot water heater breaks down on a Saturday you are not expecting hot water for the rest of the weekend but Advanced Professional Plumbing delivered. I appreciated the office following with me to make sure everything went. Just an overall class business."

"While out of town, got word basement might be flooded. Called Schede to check boiler and hot water heater.. They went out the same day. Discovered sump pump wasn't working so replaced it. Cost pump and labor $800. Over the years they have responded to many problems, leaking faucets and stuck drains. Biggest project replace boiler for steam heat. Took 5 guys to wrestle boiler down a narrow basement stairway. Patient with a few family disagreements. Nothing to do with them. Installation successful. They've always been prompt courteous and non judgemental when encountering crazy working conditions. Think they are great. Boiler and hot water heater were fine. They installed both."

"water heater. no hot water issue"

First String Plumbing, Heating & Cooling is built on over four decades of hands-on, master-level experience paired with modern equipment, straightforward pricing and a commitment to serving our neighbors near and far.\n\nWe believe every homeowner in Connecticut and New York deserves a team they can count on whenever they need help. When the lights are at their brightest and all eyes are on us, we will always do what is right and that commitment never fades.