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"ARS has installed 2 furnaces, one air conditioner, a hot water heater and some plumbing, I trust them! John"

"what a life saver , helped me right away whenI came home form vacation with 3 ft of water in my basement. Highly Recommend this company"

"Joe the plumber has 30 years of experience. He is friendly and knowledgeable. He explained what had to be done and the installment was done quickly."

"Tech performed service per protocols. He informed me that the water line to the attached humidifier was brittle and needed to be replaced. This was an expensive repair but I was offered a discount. Per their points inspection, the Tech verified that there was no gas leak from my water heater. The thermostat was not inspected since it is functioning and we are observing COVID recommendations. I was given a five-hour window for the Tech to arrive. This is the longest time frame ever. I assume that the extra COVID procedures are the reason. The Tech was professional and respectful of home COVID measures."

"Phil is awesome. He actually returned the call in a timely fashion and came right out. to to give an estimate. (some others had an answering service that knew nothing; some were going to have an engineer come out to give an estimate, and then make an appt). He looked and clearly explained what the problem was, why we needed to replace the sump pump, how long it would take, etc. He went out right away to get the pump, was back in less than one hour, replaced the pump, and the final bill was less than the estimate. I cannot recommend his company highly enough."

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I usually don't look forward to giving reviews because if I can't give a stellar review I'd rather not give any review -- just my nature. But with the Plumbing Doctor I have never had a better customer service experience than I had with John and his staff.

I had a pretty bad leaky outdoor faucet and when I saw the Big Deal for an outdoor faucet replacement I did an impulse buy hoping that's what I needed. John got back to me within the 2 days the deal said he would and we made an appointment within the next few days.

His serviceperson arrived on time and went to work. That's when we had a problem. When he was trying to change the assembly, it broke off inside of the wall between the inside and outside walls due to the way it was originally installed. He said he would have to open up my inside walls to get to it, which to me was not so much the problem as it was to getting to the wall as I have a one piece desk-hutch unit that hugs that corner of the wall and basically is non-moveable. Lucian (the plumber) had John call me and said even though opening up walls is not part of the basic service, they would cover it because the pipe broke while the technician was working on it. Whew! I was not ready for major plumbing expenses for a leaky faucet.

Lucian had to take apart some panels under my desk and make 2 holes in the wall before he able to fix and replace the broken section of pipe. When he was finished he said I would have to get someone else to fix the holes as he didn't know how to do that. I was a little disappointed but more concerned that mice or bugs would come in from the outside. About an hour later John called to ask if I was happy with the work done and I told him I still had holes in my wall, he said he wanted me to be "100% satisfied" and said he would send someone over to get them patched. Since that was a Friday, I received a call on Monday from a different gentleman who made an appointment for the next day to finish the job. He brought pieces of drywall and spackle and finished the job. He offered to come back when the plaster dried to sand it down but I told him not to bother that I would worry about it when I repainted the room since the patching was hidden behind the desk panel. He put everything back, cleaned up and wanted to make sure I was a satisfied customer. I cannot believe it. These guys were really concerned about getting the job done, on time and correctly. I would trust them with any plumbing job in the future. And, by the way, the faucet works great and doesn't leak!

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"Very well but I am still waiting on the plumber to return and replace a clean out plug cap damaged when the opened it up to examine the sewer lines."

"They came soon after our call and the work was done quickly. We have also used them for a faucet replacement."

"Joe impressed me from the start by returning my call from his vacation to set up time to come give estimate when he returned. He was not only on time, but early on the day of estimate. The estimate was a range of cost based on the fact we didn't know what damage we would find in terms of whether the mold spread behind tub surround. Thankfully when the wall was open we could see it hadn't spread so it was at the low end of the estimate even with us adding an extra job on there that I forgot to inquire about. The work was done in two stages. Joe and his plumber came out the first day to do all plumbing related work. They switched out all the bathroom trim from builders grade that came with house to a nice satin nickle that we provided. It looks great. The shut off valves under sink were locked up from age/corrosion so they needed replaced so the sink was a little more involved than initially thought. The reverse osmosis we provided to replace our old one was quite different and the fittings and lines were different so it was a little tricky but they got it up and running for a fraction of previous quotes we had gotten from other plumbers. The drywall repair was done by his drywall guy the next day. Did a good job repairing the bathroom in a tricky spot that left little room for working. The drywall repair plan for my son's room was to cut out the wall my husband destroyed trying to hang a floating desk, put a cross support in and then put up the new drywall. Once the wall was open and we could see what was behind it, it proved to be more labor intensive to put in the cross support because of the odd things running through the wall and made the desk trickier to hang. But it's up and secure which puts us mikes ahead of where we were. My only real complaint was having to scrub some drywall mud out of the carpet that spattered outside of where the dropcloth was but it's not a big deal. All in all I'm happy and will gladly hire Carlson Contracting again and have already inquired on a quote for a different job. The Angie's list coupon was a bonus and helped us save money."

"The coupon deal was exactly what we needed to discover the origin of a leak identified by our newly installed water meter system.  Matt and Mike were both courteous, personable and professional.  They quickly completed the inspections, determined the leak and estimated repairs.  The plus was we took them around and discussed additional plumbing projects/problems and Matt wrote up a detailed estimate for each on the spot!  Estimates are so important in planning and budgeting for all our projects.  In addition, we appreciate they are a family owned, local business.  Thank you J.Blanton Plumbing's Mike and Matt for a great experience!
Mary & Phil
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