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"My house water heater leaked after roughly 8 years and it was a Rheem Professional one (better than the home depot version according to the plumber who installed it) so I decided to replace it with a Bradford White one. I got sticker shock when I called the surrounding plumbers for quotes. In all cases, they wanted to stop by my house to check out and providing the quote. Luckily, my neighbor used Water Heater Pros a few months ago and told me about them. I went on the website and really like the fact that they listed the prices up front ( by far the lowest) with a list of stuff that will be installed with the water heater leaving no chance for confusion and/or misunderstanding. In addition, Water Heater Pros was listed at the top installer for Bradford White water heater at the main Bradford White website. I recalled the plumber who I ran into at Home Depot and installed my previous water told me that when he gave me the price for the installation (we met at the local Home Depot), he did not know where I live. If he knew where I live, the price would be double because plumbers know people who live in nice upscale subdivision can afford the higher price. This was/is terrible IMHO. In fact, when I asked him for a quote this time to replace my water heater, he did exactly that. No such issue with Water Heater Pros. I called Jim Brown (owner of the water heater pros) to schedule the service and was provided up front pricing with all the stuff needed to get done to fit the taller water heater into the same spot along with the Floodstop installation. Even with all of this, the price was still lower than all the quotes I got from local plumbers for just the water heater. Virgil and his crew mate showed up on Monday 10/17/2022 as schedule and about 30 minutes ahead of time. The two installers were very efficient and has all the tools needed to bring the big water heater into the attic without putting a scratch on the water heater itself. The last installer did not have any tool to bring the water heater up so they dragged it up the pull down ladder putting minor dent on the water heater. They was done within 3 hours including clean up and installed exactly all the pieces as they outlined on the website (new pan, ball valve, sediment trap and new gas flex line to replace the old one). I was/am very please with the installation and considered myself lucky to have found Water Heater Pros for hot water tank services. The key for me is up front and clear pricing without the complication of haggling with the plumbers to hopefully not being taken advantage of. Highly Recommended!"

"Crew did an excellent job! pricing was fair, replaced to tank water heaters."

"Made the call and less than 24 hours later, I had a new tank and hot water. The owner Joe was very courteous and professional on the phone, explaining everything that need to be done. Unlike other companies, he immediately gave me an estimate and that estimate didn't change after the work. Joe and his helper were very courteous, did the install very clean and didn't cut any corners, as I watched every step. If you are in need of a new water heater, either tank or tank less, Texans Water Heater is definitely your go to. I promise you will not regret the call or the bill."

"James and Lance did a great job. In spite of three problems coming up during the repair/replacement, both pushed through and completed the job, staying later than any of us expected. It also doesn't hurt that Courtesy stood by their quote which was a fraction of the first plumber's quote."

"Perfect. My technician was polite, professional and answered all my questions and concerns. In addition to the water heater flush, he replaced two leaky valves, showing me what the issue was and without being pushy (it may have been okay to wait, but I could see the potential issue myself). Thanks for a job well done and being so pleasant and helpful!!"

"Water heater issues began back in December on a Sunday. Warren’s reached out then with suggestions and guidance to resolve on my own. After limping for months, had them replace. Outstanding customer service. Made special effort to maintain the cleanliness of the work site (tarps on floors, etc.), worked quietly, efficiently, and very professionally. Very impressed with Warren’s. Will contact first on next plumbing project."

"I was having issues with my hot water not lasting too long, Emmanuel came out and diagnosed my water heater had a lot of build up and out of date. We came up with the conclusion to just replace with a new one. I have constant hot water now and set up a maintenance plan with him as well."

"Major leak under the slab of an older home ($40 a day in water leaking). They did a partial repipe to solve the issue without breaking the bank and also replaced a 19 year old water heater. They were quick and easy to work with. I appreciated most that they were able to come up with an affordable solution to my problem."

"The good is, they were definitely professional and reliable the bad is they’re kind of expensive for what they do. For example, I asked them to come out to fix a water heater and they came out there and saw that there was no outlet for the water heater and they charge me $250 just to say that there was no outlet there. seems a bit excessive for doing nothing. i would understand like a $75 trip fee but anyways I imagine your other fees are probably that high as well. Anyways, I can’t tell you if they have a good service or quality of work because nothing was done but I can say that they’re definitely professional and reliable and come out pretty quickly so if Budget is not a concern for you then definitely try them out."

"Very Professional, arrived on the time they told me, explained the water heater parts and their functionality after installation; Did a great job!"