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"Explained everything that needed to be done. Very personable. And of course solved the problem."

"The technician that replaced our water heater was great. Jacob completed the water heater replacement within his estimated time frame. After completing the job, he explained and showed me what he had done. Jacob is a very skilled professional. Thanks Jacob."

"Post sales follow up by my salesperson is non existent. I needed some information regarding tax credits as promised as I was completing my tax return. I called the office requesting that my sales person give me a call back. I only had a couple questions. Then I left a message on his contact number. I did not receive any call. So much for being a "Diamond Club" member."

"The technician was great and the service was complete and very well done."

"Most reasonable quote I received, and they showed up when they said they would for both the free inspection and the job. Absolutely would recommend and have hired them twice now."

"We had a heating review and annual service check. The tech did a good job explained everything and showed me all the checks he made including the burner check. He was polite, friendly and professional."

"Robert and Jacob went above and beyond to do our job!! They worked in the worst of conditions to get us back up and running. We can not say enough about the job they did and the time they did it in. 10 stars would not be enough!! We will be forever grateful for them coming to our rescue!! "

"This company was very good! They were very quick and reasonable! I've very happy with them and would highly recommend them! I'll definitely be using them again, when I need."

"Great! Arrived on time, kept me informed on progress."

"We purchased a new AC and a new water heater through Goettl within the past 5 years. Their techs are friendly, but management is horrible and WOW are they insanely overpriced for the quality of work. They placed the AC unit in a position where it is impossible to change the filter unless I take the door to the closet off. They replaced my hose bib, which two weeks later began leaking (which they admitted was their mistake). They came out to find the leak and in doing so had to cut into my inside wall. They had a restoration company come out to look at the wall (which was supposed to be fixed on THEIR dime for THEIR mistake) and neither management through Goettl nor the restoration company ever called me back - for over 3 months of trying to get in touch with someone to come fix the wall!!! My wall is still not fixed and I have realized I must do it myself if I want it to be done. Not to mention, I was scammed into signing up for their $20/mo service last March. They now want $120 to c"