Get matched with top addition and remodeling pros in Bluffs, IL

"Chris was our installer and he did an AMAZING job and our sales guy Dave came by to make sure everything was going as planned. I would highly recommend them, worrh every penny. They left leaving the bathroom clean and not a trace that they had been there."

"Excellent ratings on every aspect of this remodel project! Please give the installer a raise and a commendation. Definitely LOVE the shower redo."

"These guys saved me tons of money repairing and leveling my pool deck!"

"Found Sentri on Angi. Jeanette and Violet were very pleasant and efficient in getting a contractor to me in the time frame needed. The contractor was excellent and the roof looks great! I would definitely work with them again if I had additional projects."

"David gave me what I thought was a fair price for the work to be done. He asked for 1/2 up front. As a previous small business owner I did not feel this was unreasonable so I paid him 500.00. He estimated the work would take 3 to four days and I thought the same. After several no shows the "mason" showed up. The first clue was he came in a car. According to my wife he was here 2 hours and left, came back for another 2 hours the next day and left again. He said nothing to my wife about leaving or when he would be back. David called a day later to ask about coming out to look over the job and get the rest of the other 500.00. I said he isn't finished and he's only been here 4 hours. So then I looked up the prevailing wage in IL for a mason and found out it is 28.50 an hour. The next day the guy comes back for another 3 hours. David came to look at the work and I walked him around and showed him all of the places that had not been done. So the guy comes back again for about an hour. All told it was 8 hours work, nothing to write home about but it was agreed up front that I wasn't looking for an exposed brick look. I need it tuck pointed well enough so that I could drylock and paint the exposed brick. I will say this was done in the end. The worker left a mess that I and my wife had to clean up, I pointed this out to David as well. I told him I felt he was overly paid for the amount of work preformed and that was the end of it. It's really to bad. It's difficult to get contractors to do small jobs and I had plenty for him to do. I'm not unhappy, just would not hire again"

"Removed Tub and shower and replaced with full shower and doors, replaced sink, vanity, toilet and tile.
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"Once I sent her all the measurements, it took her a little while to get the options back to me.  Overall, they're good designs.  However, they're very simplistic and give general ideas for space planning.  I was hoping to have a better idea for sizes of furniture for the space and some variations on staging.  
Jill was very responsive when I did have a question.  I'm not sure how helpful it is to have a virtual design done.  If we lived in similar cities, I'd probably use her again for help with additional designs.
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"After three years of living in our remodeled home, my sister
and I began experiencing water seepage in three different locations in our
finished basement. Rather than let the problem get out of hand, we decided to
repair it. We contacted three different companies for repair estimates.
 
Following one outrageous estimate from a big name company and
one reasonable estimate from another company, Brian Flanagan of Basement
Waterproofing Solutions was the third person to visit our home. We were
immediately impressed with his knowledge. He provided us with an honest
assessment of what he believed was causing our seepage problem - foundation
cracks around our basement windows. To solve our seepage issues, Brian suggested
cutting through the drywall in our basement and sealing the cracks in two of
the three locations where we had water seepage. He told us that we would be
responsible for having the drywall repaired after the work was completed. In
the third location, rather than cut through the drywall, Brian believed the
crack could be sealed from the exterior of our home. He explained that this solution
would be less destructive because the drywall wouldn?t need to be cut open,
which would also save us money. My sister and I appreciated Brian?s willingness
to suggest the most cost-effective solutions for our home. Unlike the big name
company that came to our house, he didn?t try to scare us into paying for expensive
solutions that were well beyond the scope of our needs.
 
Brian quoted us a price of $700 to repair three foundation
cracks as well as any additional cracks
found during the repair process. He even stated that he would have his crew
seal the exterior of our home in several places to prevent water penetration. We
were impressed with the fact that he put this all in writing. His price was the
lowest estimate we received and even included an Angie?s List coupon that Brian
gave us himself. After considering the cost, Brian?s expertise,
professionalism, and the hassle-free solution he offered, we decided to give
him the job.
 
Brian?s crew was scheduled to come
out the following Saturday, but he called the night before to say that the crew
could not come due to one worker having a family emergency. I informed Brian
that I was displeased with the last-minute notice. In an effort to apologize
for the inconvenience, he stated that he would have his crew come out the
following week. He also said that he would have them repair the drywall at no
additional cost to us. We thought this was a wonderful deal and demonstrative
of Brian?s willingness to go beyond the call of duty to satisfy his customers.
 
One week later, two workers
promptly arrived as scheduled. They went over the work to be done and asked us
if we had any questions.  We answered no,
and they began working. The workers were courteous and professional as well. Before
they finished, Brian showed up to inspect the work and make sure we were
pleased with everything.  We expressed
our satisfaction, and the men finished up. They cleaned up after themselves as
well.  As promised, the workers returned
a few days later to repair the drywall. They replaced and sanded it at no cost
to us.
 
We really appreciated the care Brian
and his workers took in addressing our seepage issues and making sure that we
were pleased with their work. We waited to write a review until we had some
rain. We haven?t had any more problems thus far. Only time and heavier
rainstorms will let us know if we are in the clear. However, Brian told us to call
if we have any more problems. He stands by his work and we have no doubt that
he will work hard to resolve any future issues should they arise. We appreciate
Brian Flanagan?s honesty, expertise and professionalism. We would highly
recommend Basement Waterproofing Solutions to anyone who needs quality work
done at a reasonable price.


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"It was okay but the woman who came out was a little bit too concerned about speaking her own mind and I do not think that the time frame was long enough for her to really get a grasp of what it was that we were looking to do. She had some good ideas but it was not enough to convince me to go further and purchase an additional time, however, we had a particularly challenging project. It was not like it was a simple little thing and I threw a lot at her. She was not particularly prepared when she came so we had to spend part of the time getting her prepared. I had sent her an email in advance with the pictures and everything and said, "Here, so that you are going to be thinking about this before our call." And when she got on there, she had not really done that. So, that took some of the time for me to go and say, "Okay, take a look at the email. Here are the pictures." She did not come ready to go with advice and that was a little bit disappointing. The advice that she had was good but it did not solve my problem and it did not convince me to purchase additional time. I was not unhappy with her. It just did not wow me. It was what it was and it was fine. She came out within the time frame that we purchased the deal because we had just purchased the house. We were living in North Carolina and we purchased the house in Florida. We moved on December 2nd so it was between the date that we purchased the deal and December 2nd because we had to talk to her about what we wanted to change about the house before we moved. Ours was not your typical project. If somebody came in and just showed her a picture of a room with blank walls and they wanted her to help decorate it, I think that she could do that but ours was pretty hard."

"See above. Job well done."