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"Billy shatters the negative stereotype given to many general contractors. He's honest, on time, and works with you to ensure your satisfaction at every step of the way.
I am a single person with a full-time job, and just didn't have much time to spend on this project. Billy was respectful of my time, and has my implicit trust in decision making. He has attention to detail, and knows the trade very well. He speaks up to subcontractors when things aren't right, apologizes even when he's not at fault, and always has a cheerful, can-do attitude.
I purchased a townhouse in Southwood with an unfinished, 20ft x 20ft carriage house apartment (studio apartment) over the garage. The structure was framed out when I purchased it, with utility lines coming into the unit, but no actual service lines run along the walls inside the apartment. The people who sold me the house gave me an architect's rendering of what the build-out would look like. We used this as a starting point, and Billy was very flexible in making changes to it.
I called four general contractors to come out and bid on the apartment job. All were within the same price range. What set Billy apart was that his vendors were all close to Southwood, and he has a small crew of his own to do framing and finish work. He prepared the estimate with "buckets" of money allocated for each finish (the flooring allowance was $2,200, bath/kitchen fixtures were $1,700, etc.) Anytime I saved money in one area, we were able to apply the extra money to another.
Overall, the construction went very smoothly. All of the subcontractors were personable, knowledgeable and professional. All work was done between 8-5, the construction site was cleaned up daily, and trash was hauled off site. There was minimal
impact/disruption to my day-to-day life. We had a 60-day timeframe and went over it by a few weeks, because we had some delays we couldn't have anticipated. I am still thrilled with the overall quality and level of service.
Originally, the flooring in the apartment was laid without a level subfloor. It looked lumpy and bumpy, because the subcontractor had cut corners in an honest attempt to save me money. I was not happy with it. Billy insisted that it be corrected and negotiated a fair price for the additional subflooring materials (the subcontractor replaced the surface material for free.) Billy apologized to me and agreed to share the cost of the extra materials.
There were a few instances where I didn't understand the way things were done. When I called Billy to ask about them, he talked me through his rationale, and my questions disappeared. Quite often, I was not familiar with the applicable building code that applied to that type of work.
All in all, Billy is an A+ provider. At the conclusion of my project, I only had two last questions for Billy: 1. How busy do you want to be? and 2. Can I have a stack of your business cards to share with everyone I know?
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"My house entry door had long-standing wood rot in several places. I decided I'd better get a professional to fix that. I called Scott Purvis based on his homeadvisor.com ratings. Scott came over right away, looked at the door and made some suggestions as to how he would fix the door. I liked the plan, and hired him. Scott's work was excellent, he kept me advised all along the way and I am very pleased with the door as it is now."

"Removed wallpaper and popcorn ceiling and did a great remodel job"

"I was very impressed with Sentri Homes - their customer service was excellent. They sent a subcontractor to install some vinyl laminate in my bathroom and he ended up getting glue all over the carpet in our bedroom. The sub ended up ghosting both me and Sentri, leaving me stuck with a ruined carpet. Sentri stuck with me for over a month to get the carpet replaced with the identical original and to get the vinyl job 100% completed. The carpet was a Home Depot exclusive and Sentri handled everything with them. I will be using Sentri for a much bigger renovation I have coming up soon, because I know that they will make sure everything gets done right no matter what problems come up. The vinyl looks great too."

"We had a lot of rotten boards on our deck and a large section by the pool that was beyond repair. Mike did a great job replacing rotten boards and completely redoing the section by the pool including replacing the trusses. We are very happy with how everything turned out."

"Erik was great! He listened to my vision and made it happen! He was great to work with and pays attention to detail and craftsmanship! I would definitely hire him again for another remodel project as I love my bathrooms!"

"Excellence on every level. I would highly recommend and will use her again. Above all she fixed the problem we were having and left us better off than before we started and was VERY fair in her pricing. Can't say enough good things!"

"Good communication, easy to work with and helped us achieve our vision. Won’t hesitate to contact SE Custom Const in the future."

"I called and they came no questions asked. Did an amazing job. I call for all my maintenance needs now. You can tell them love what they by the pride in their work."

"Mainline did an amazing job on a whole bathroom remodel. Will definitely use again when we continue our home remodeling project."