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"It went very well. Patrick explained everything he was doing and what my options were. I never felt he was trying to generate unnecessary work. He also understood the urgency and came out on a Sunday morning of a holiday weekend to handle the follow up. I would strongly recommend him and he'll be the first one I call if I need plumbing services in the future."

"Well done but l felt the amount was too much"

"Very well. They did an excellent job and were actually the lowest of the 3 bids I got!"

"Very well, quickly with explanations"

"He was great. It was an emergency on a weekend and he got here quickly. My toilet tank in the back bathroom had cracked and when I tried to shut off the water, I realized that the valve was faulty. He was able to do the repair very quickly. They were responsive."

"Will preface by saying my knowledge of water heaters is pretty minimal.  Woke up one evening with the water alarm on the water heater going off - did some basic trouble shooting, turned the water off, and called John, who was able to give me some easy tips on the phone to keep the leaking to a minimum. 
Came out the next day, at the later end of a 2 hour window he gave me (but well within the window), was able to diagnose the problem quickly and fix it.  Gave some good advice, and a bit of basic education on water heaters. 
Price was a bit much for in the end about 15 mins of work, but in a pinch, he came through. 

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"The guys had to work to coax the top off the sewer line. After getting the top off, they rodded the line and it seemed to go well. They said no problems. Will use again next year for the maintenance."

"Called Saturday morning after my sump pump malfunctioned, fortunately it was not raining. Matt answered, asked about the problem and then said he could out in a couple hours. Less than 2 hours Matt arrived, assessed the situation and replaced my old pump with a new pump. In less than a half hour later the new pump was installed and working as expected. Everything went smoothly and efficiently. Very pleased with the responsiveness. Will look to M & E Plumbing for all future plumbing needs."

"Went very well. TDH services my two furnaces and one humidifier every autumn to assure trouble-tree operations. Their technicians have always been thorough, knowledgeable, efficient, friendly and professional; an this year's visit, by technician Gelacio, was no exception. Together with TDH's fair price, this keeps me a satisfied customer."

"Very well but I am still waiting on the plumber to return and replace a clean out plug cap damaged when the opened it up to examine the sewer lines."