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"It went very well. Patrick explained everything he was doing and what my options were. I never felt he was trying to generate unnecessary work. He also understood the urgency and came out on a Sunday morning of a holiday weekend to handle the follow up. I would strongly recommend him and he'll be the first one I call if I need plumbing services in the future."

"We are new homeowners and had a hole in our septic tank made of concrete block, which was sending wastewater into the foundation/basement of the home. It was my first time using Angie's List, and I would recommend Illinois Sewer and Drain to anyone. Joe and his team of experts solved our issue immediately at an affordable price. They even went above and beyond to install a sump pump in our basement to help with the rain water. Quality work!!"

"Very well. Four seasons was great"

"Left a message around 8:15am and received a return phone call from Kevin almost immediately.I told Kevin the problem. He asked what our availability was, told him we are home. He said he could set up a 11:00 am for us. Tim showed up and looked over the situation. Her then told us what he recommends for repairing the leak. We readily accepted. Tim did a great job, was very professional, pleasant and experienced. He double checked everything and cleaned everything up. We were totally pleased with our experience with Green Tech. Plumbing."

"Very Pleased! Mark was very helpful and is to return to test our water. We had him install a water softener and last minute added an iron breaker as well... Installation went very smoothly! Highly recommend... Ursula"

"Cleaned out the main sewer even though it didn't need cleaning. What was supposed be cleaned was the catch basin. Crew came over could not open the lid, told me that it would be up to me to open it. Then they would com back. You would think that they would how all the tools and no how to open any and all catch basin. They never called me back or followed up with me. I will never ever use them again. Very disappointed."

"It was excellent. The workers were excellent as well."

"He was great. It was an emergency on a weekend and he got here quickly. My toilet tank in the back bathroom had cracked and when I tried to shut off the water, I realized that the valve was faulty. He was able to do the repair very quickly. They were responsive."

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I usually don't look forward to giving reviews because if I can't give a stellar review I'd rather not give any review -- just my nature. But with the Plumbing Doctor I have never had a better customer service experience than I had with John and his staff.

I had a pretty bad leaky outdoor faucet and when I saw the Big Deal for an outdoor faucet replacement I did an impulse buy hoping that's what I needed. John got back to me within the 2 days the deal said he would and we made an appointment within the next few days.

His serviceperson arrived on time and went to work. That's when we had a problem. When he was trying to change the assembly, it broke off inside of the wall between the inside and outside walls due to the way it was originally installed. He said he would have to open up my inside walls to get to it, which to me was not so much the problem as it was to getting to the wall as I have a one piece desk-hutch unit that hugs that corner of the wall and basically is non-moveable. Lucian (the plumber) had John call me and said even though opening up walls is not part of the basic service, they would cover it because the pipe broke while the technician was working on it. Whew! I was not ready for major plumbing expenses for a leaky faucet.

Lucian had to take apart some panels under my desk and make 2 holes in the wall before he able to fix and replace the broken section of pipe. When he was finished he said I would have to get someone else to fix the holes as he didn't know how to do that. I was a little disappointed but more concerned that mice or bugs would come in from the outside. About an hour later John called to ask if I was happy with the work done and I told him I still had holes in my wall, he said he wanted me to be "100% satisfied" and said he would send someone over to get them patched. Since that was a Friday, I received a call on Monday from a different gentleman who made an appointment for the next day to finish the job. He brought pieces of drywall and spackle and finished the job. He offered to come back when the plaster dried to sand it down but I told him not to bother that I would worry about it when I repainted the room since the patching was hidden behind the desk panel. He put everything back, cleaned up and wanted to make sure I was a satisfied customer. I cannot believe it. These guys were really concerned about getting the job done, on time and correctly. I would trust them with any plumbing job in the future. And, by the way, the faucet works great and doesn't leak!

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"The guys had to work to coax the top off the sewer line. After getting the top off, they rodded the line and it seemed to go well. They said no problems. Will use again next year for the maintenance."