Get matched with top septic tank and well pros in Island Lake, IL

"I usually DIY almost everything for my house, but the well issue I was having was just a bit beyond my skillset. Other local well/plumbing companies turned down my project, but Jason and his brother were very helpful and willing to take it on. They were upfront and honest with really great communication. Very knowledgeable and flexible. I'd never had an issue with my well before, but if I ever do again Sub-Surface will be my first and only call. Would highly recommend."

"I could not recommend Brian and Water Well Services Inc. more highly. He is a consummate professional and follow through on everything he said he would do in a thorough, timely, and professional manner."

"We are new homeowners and had a hole in our septic tank made of concrete block, which was sending wastewater into the foundation/basement of the home. It was my first time using Angie's List, and I would recommend Illinois Sewer and Drain to anyone. Joe and his team of experts solved our issue immediately at an affordable price. They even went above and beyond to install a sump pump in our basement to help with the rain water. Quality work!!"

"Everything went well. Service was very good."

"Great service! Mark took his time to find the problem and explained everything very well! Part had to be ordered, he had our unit fixed within a day!! Quality work and great service...would highly recommend and we will definitely call when we need service again!!"

"Whenever there was a heavy rain, flood water would come through the cracks in the "cove" where the basement wall meets the floor near the basement door leading to the exterior stair walkout. Lincoln correctly diagnosed the problem as a broken p-trap. Douglas came with one other person on time, efficiently broke through the cement landing and put in a new clay piece with a 2 foot extension. He showed me the old clay rain drain that they had removed, and it was collapsed and completely plugged up rocky clay, so it was no longer draining out to the catch basin. The house is 100 years old, and the pipe was no doubt original. They smoothly re-laid the cement at a pitch so that the water flowed toward the drain, and cleaned up afterward. No muss, no fuss; they were done in no time. They even rodded out to the street at no extra charge. The problem was fixed, and there has been no more basement flooding near the basement door! Yeah!
Lincoln had been recommended to me by a neighbor. I got quotes from three sewer contractors, and Lincoln's was actually the lowest. One of the companies I spoke to was not even interested in investigating the rain drain, but only wanted to sell me an interior drain system with a sump pump for $6,000. Problem was that the interior drains are no longer allowed in Oak Park. Well, we are happy that we got the problem fixed by honest, competent people. It was a pleasure doing business with them and I would recommend their sewer service in a heartbeat.
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"It was great!  They did an excellent job.  They were very careful to not destroy the yard except where they had to dig.  They had to bring a back hoe into my back yard and the run to the storm sewer was quite a distance.  It took a while to get scheduled because of weather and emergencies that they had, but I was ok with that since mine was not time critical.  I was very impressed that they layed down  plastic to put the dirt they dug up on so that it didn’t mess up more of the yard.  The guys were very professional and friendly.  I have had this project done 2 other times since I have lived in the house 12 years.  I told them this and they took it to heart and did everything they could  (larger pipe, etc.) to ensure I would never have to have this done again.  I wish I had had these people do the job the first time.  I feel very confident that the job was done right!"

"They thoroughly diagnosed the problem before doing any work. They understand exactly what's going on through equipment use of pressurized smoke, cameras and really just overall experience in handling sewer matters. I also had a rat problem that was connected to this, so they tailored a solution that covered all these issues. They can handle it and know how to address the situation without extra expenses. Everything is done to code and part of the issue was that the previous owners had done some sewer work that was not to code and that caused most of the problems associated with that repair. I really liked their professionalism and response. Their entire crew was very knowledgeable and very friendly and able to answer a lot of questions. They spent a lot of time, at the beginning, to diagnose the problem. That for me sets them apart from other companies. Other companies wanted to come in and just digging up and jack hammering up the floor without really knowing what the problem was. The workers cleaned up after themselves. I got a follow up calls from the office to make sure everything was working properly. I thought they did a great job all around."

"So, it's noon, I have 25 people coming to my house for dinner and my kitchen sink gets clogged.  Oh, by the way, it's freaking Thanksgiving!!!!
I scan Angie's List and a few other rating services and come across several well-rated plumbers.  A few frantic phone calls later (voice mail on the first three calls) and I stumble upon Jon.  He picks up the phone (what a surprise!) and tries to walk me through a fix over the phone.  After five minutes of back-and-forth, Jon finally says, "I'm can be over in twenty minutes."
Now, I'm not really in a position to negotiate and I figure it's going to be crazy expensive.  Jon shows up, on-time, dressed like he is heading to a family dinner, which I'm assuming he was.
An hour later, the sink is draining and Jon is cleaning up after making me promise to never peel potatoes into the disposal again.  He then gives me the bill.  Not only did he not charge me an outrageous price, but I've paid substantially more for a plumber on a Tuesday afternoon at 1:00pm for less work.
I can't speak to all the reviews on his work, but I would venture to guess that there isn't one other plumber on the planet earth that would have taken care of a first-time customer like Jon did today.  He is the best plumber in the Chicagoland area, in my humble opinion.
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"Tim was the best plumber I've ever met, you can tell he really takes pride in and loves his job. I had my sump pump go out on a Sunday. I put my Angie's list request in and within 5 min Tim had already called me and we made an appt for the next day. He showed up on time, informed me he'd had to move another appt around as mine was more pressing and charged me less than what I was thinking it was going to be. He replaced my worn out flow valve, cut a new piece of pipe, and installed a new sump pump all in less than an hour. 5 out of 5, would hire again."